Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

Customers rated the Generali Global Assistance Standard plan
4.59 out of 5
8,266
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
The process for arranging coverage was clear and easy to navigate and follow up was very good. We will use this service in the future.
Glenn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Make sure you read the fine print and understand when the policy will pay. I was in the path of Hurricane Florence and was very lucky to make my flight out of Charlotte. I wanted to change my ticket to the next day but Alitalia would not agree and then I found out that Generali Global Assistance also would not have covered me if I had not been able to get to the airport but the flight was not cancelled or delayed. It turns out the flight was delayed, and I actually was able to drive to Charlotte and make the flight. But it was very worrisome to find out the policy did not cover what I expected it to.
Susan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. We are glad to hear that you were able to make your trip.

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Oct 11,2018
The trip included a
tour
Generali Global Assistance Standard
My American Air Lines flight from Denver to Raleigh was cancelled October 1 because of Hurricane Florence even thought RDU Airport was not closed. Maybe AA could not get the scheduled aircraft to Denver. I had to spend Monday night in Denver. Because the hurricane formed before I left on my tri[ I was not reimbursed for my motel room. I think for now on I will just skip trip insurance and I a reserve fund for things like that. It would be less expensive in the long run: $288 for insurance, $150 for room (not reimbursed).
Joan S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you very much for taking the time to submit your review. It is never pleasant to hear that your claim was denied. However, once a storm has been named, it is a foreseen event and no claims related to that storm would be covered. Since this plan was purchased after Hurricane Florence was named, there would be no coverage, unfortunately. To have coverage for hurricane related claims, you would be required to purchase a policy prior to a storm being named, this would be the standard for all travel insurance providers.

    Please remember that InsureMyTrip is available for assistance by calling (800) 487-4722 weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM ET.
    Oct 11,2018
Generali Global Assistance Standard
Thankfully did not have to use it. I aaume it would have not been a hassle had we needed it.
Tammy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, our trip went well and we had no problems, so we didn't need to file a claim. I was happy to pay the premium because it gave me peace of mind during our 16 days outside of the US.
Kenneth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Since we did not file a claim it’s difficult to say if we were adequately covered but cost of policy was good.
Sheryl A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Din not need to use the coverage.
Sheldron S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Customer service was excellent. I realized I had put the wrong date for my return trip, the advisor I spoke with made the change of date free of drama.
elizabeth b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was glad to have it for peace of mind. I was even happier not to have to use it!
Martha S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We purchased this plan so as have pice of mind we are covered for a loss. We almost needed it when our train was delayed. Luckily the train service came through in the end.
Linda C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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