Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

Customers rated the Generali Global Assistance Standard plan
4.59 out of 5
7,476
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I purchased this plan for a trip to Peru with my daughter. We hiked to Machu Picchu and thankfully did not have to use this plan but we feel this plan provided adequate coverage.
Robert O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't have to file a claim. Price and coverage seam reasonable.
Elena D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have used CSA before and when I made a claim they were helpful and reimbursed me. One buys travel insurance in the hope that you will never need it and fortunately on this last trip I did not need it. I am very happy with CSA and will use them again.
Elaine G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't file the claim, so I don't know if it's good plan
olga z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Telephone customer service operator was very helpful and efficient.
David J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great coverage for the price. I have never had a claim but staff is knowledgeable and courteous when I had questions..
Patsy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We went on our trip in September and made the claim after we returned, we have yet to have a settlement, much less much contact regarding the claim.
Now the claim has been closed and they are not re-reimbursing as originally told I would be.
I believe it is because of my original complaint about how long it took to even contact me back regarding the claim to begin with. Do not use this company!
Michelle S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback on your CSA Custom policy. We were sorry to hear that you were unhappy with the denial of your baggage claim.

    Although we did assign an Anytime Advocate to assist you on the denial of your baggage loss, there was nothing he could do because of the police report that was submitted with your claim. Unfortunately that official documentation superseded any word of mouth statement, so your claim was denied.
    Jan 17,2018
The trip included a
tour
Generali Global Assistance Standard
Easy to buy. Had no claims.
Joanne S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Always have used your website. All the insurance companies, albeit one, seem to be easy to work with.
caroline m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The property which i visited in Aruba has a no refund policy 30 days prior to arrival and they recommended trip insurance....great idea and reasonable with CSA...it was comforting to know that I had travel insurance.
Danny B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.63)
  5. RoamRight
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.70)
  2. GeoBlue
    (4.69)
  3. Allianz Global Assistance
    (4.55)
  4. Crum & Forster - Travel Insured International
    (4.54)
  5. Travelex
    (4.50)