Travel Insurance Reviews Generali Global Assistance Standard

The Standard plan is the most economical of the three plans offered by Generali Global Assistance. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections and emergency assistance services.

Customers rated the Generali Global Assistance Standard plan
4.59 out of 5
8,249
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
It was a great relief to know that if an event happened, we had all issues covered. Thank you for being there if in fact we needed assistance.
Sandra M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thought the coverage price a little expensive
Althea W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't use the plan so I have no way of knowing how good the coverage was.
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Although I did not need to use the plan it was a great piece of mind to know I had it. While on my trip two of my travel companions had medical issues. And I realized if that was me at least I had the coverage
Lorraine S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I luckily did not need to use this plan but the process was easy and the coverage was reasonable.
Jack B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This was our 1st experience of having to cancel a trip due to medical reasons. We filed the necessary paperwork which was lengthy. A checked arrived within 3 weeks for the amount requested. Very impressive!
Alice S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We missed our connection at Chicago to Salt Lake City. I called the tour company and I was told to fly to Salt Lake City and meet the tour group at Salt Lake City. I called Generali Global Assistance to get help with my airline reservations. The woman asked why the train was late. I told her I didn't why it was late. Then she started to tell me the insurance may not cover this delay, but file a claim anyway. Thanks, I did not need to hear this at that time. I told her I needed help with airline reservations. She told me she does not handle that, but can connect me to some one who could. The person who came on the line wanted to know what I wanted and I explained I needed help with airline reservations. She told me that the company does not help with airline reservations and I have to do it myself. On your web site it says that you will help with airline reservations. I got no where with her. Because of what I was told I made other travel plans and arrived in Salt Lake City 2 days later and we met our tour group. I got ZERO help from the Insurance company. The insurance is good as long as you don't have to use it! I'll save my money on further trips and not get the insurance from InsureMyTrip. It was an extremely stressful situation and a total waste of money to buy insurance from your company.
ROBERT P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. We are sorry to learn that you are dissatisfied with the service you received. We have passed your comments about the Concierge services on to the insurance provider for their review.

    Please call us at 800-487-4772 if you have any questions pertaining to this policy. We would be happy to assist you.
    Oct 04,2018
Generali Global Assistance Standard
Thankfully we didn't need to use it, but it was good to know it was there for a very reasonable price.
Chad M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Did not have to use it. Provided piece of mind for a many faceted trip..
Gerry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I bought this insurance in case I was not allowed into Canada, when I talked to the sales person they, told me that if I wanted to cancel for any reason I had to cancel two days before departure... that, in no way would help me if I was not allowed into Canada....... so it really isn't a cancel for any reason policy.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your review.

    This Generali Standard plan does not include Cancel for Any Reason. Although there were many plans that offered that option, you were not eligible since you purchased the policy more than 21 days after your initial trip payment.

    Cancel for Any Reason truly allows you to cancel your trip for any reason that is not covered by the policy. However, there are 3 conditions that must be met to purchase a Cancel For Any Reason Rider:

    Purchase the policy within 14-21 days of your Initial Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; and Cancel your trip more than 48 hours or 2 days prior to departure date.
    Sep 11,2018
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