Travel Insurance Reviews InsureandGo Global Platinum

The Platinum plan offers the highest limits of coverage to provide you with the best protection for your international trip.

To learn more, see the InsureandGo Global Platinum product page.

Customers rated the InsureandGo Global Platinum plan
4.58 out of 5
161
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureandGo Global Platinum
Fortunately, everything went well on our trip so we didn't need to test the insurance policy for anything. However, knowing that we had coverage in case something did go wrong, it was a great comfort.
Michael W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
InsureandGo Global Platinum
I bought the plan, but everything was fine, did not have to use it.
The coverage was good, cost reasonable, but can not say anything regarding the company.
Ida S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
InsureandGo Global Platinum
Very good price. I didn't have to use it, but it was comforting to know it was there if I needed it.
Sabra A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Platinum
IT was simply to buy and it covered what I needed it too. Thank you
Jody D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Platinum
When I called for medical assistance, the rep was slow and confused. She kept asking me for the same information. I ended up asking my hotel manager for help. He drove me to a nearby clinic he knew about. I don't understand why the rep could not have recommended the same. I'm just glad it was a relatively minor medical issue.
Sara L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you required medical assistance during the trip.

    If you incurred out of pocket medical expenses during the trip, the claims department for InsureandGo can be reached at:

    888-491-4577
    Monday to Friday: 9 am to 5 pm
    Email: claims@insureandgousa.com

    Jul 09,2016
The trip included a
tour
InsureandGo Global Platinum
I ended up having to file a claim with this provider. I thought the claim should be covered under trip interruption but they covered it under trip delay which had a $500 max. Good luck trying to get a real person on the phone. All they responded to was emails - no phone messages and no response on messages left. Buyer beware of the fine print. There are many other companies out there offering their services, I will be using them in the future. Lesson learned.
Cynthia A. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. The following response has been issued by InsureandGo:

    “Thank you for your review. We are sorry to hear about your dissatisfaction. We have looked into your claim and see that it was correctly paid under trip delay coverage. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case.”

    Please call us at 800-487-4722 if you have any questions regarding Trip Interruption and/or Travel Delay benefits.
    Apr 20,2016
InsureandGo Global Platinum
I was in Europe for about three months and picked up an infection on my left foot. At first I did not think it a serious thing than two weeks later it was painful to walk. At that point I contacted InsureandGo and was stunned how quickly the representative was able to process my claim and get me some help within an hour I was contacted by a local medical provider that scheduled me for surgery the next day! The Doctor in Serbia was fantastic and eventually my foot healed perfectly.
john j. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
InsureandGo Global Platinum
As I have mentioned before when I've done these reviews - it's pretty hard for me to tell you that I'm satisfied when thankfully I've never had to file a claim. That's when I would really find out if I was happy.
Beverly H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
InsureandGo Global Platinum
A great company with whom to do business!
Normi L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
InsureandGo Global Platinum
You guys are the best. Highly recommended! First time filing a claim and the response was immediate and appreciated.
Deanne J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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