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Travel Insurance Reviews InsureandGo Global Silver

The Global Silver plan is the most economical of the three international plans offered by InsureandGo while providing primary emergency medical coverage for trips outside of the U.S.

To learn more, see the InsureandGo Global Silver product page.

Customers rated the InsureandGo Global Silver plan
4.57 out of 5
405
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureandGo Global Silver
After having completed the necessary info on the claim form, reimbursement was reasonably quick and satisfactory...
Joseph S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
Great customer service. I contacted the company with an inquiry regarding the cover period they resolved the matter next day. Covers most items at good prices.
Enaya H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
When I first looked into travel insurance, my main concern was travel disruption or delay. The agent did not tell me that the total coverage for travel delay was $250. I may have paid more for additional coverage if I would known this. Of course the policy states this if you read it carefully. While I filed the claim, it took over a week to get a response from my claim's adjuster. It wasn't until I threatened to call her supervisor that she called. And she called at exactly the time I asked her not to call. Then I filed the claim on 11/20. When I had not heard anything about the claim for over 2 1/2 weeks, I called the adjuster. She says: Oh, we just got your claim today. The company might never had received the claim if I hadn't called to check on it. What a coincidence that it arrived the day I called. The post office stated that it would be delivered on 11/23, two and 1/2 weeks earlier. It took another 12 days to process the claim. I was informed by e-mail that I would receive $250 for a claim of $400. Funny that the adjuster knew the amount I was requesting during the discussion of the claim and never mentioned the $250 policy limits. Overall, very poor customer service. For all purchasers, be sure to read the fine print to know what you are actually buying.
Karen C. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following statement in response to this review:

    “Thank you for your review. We are sorry to hear about your dissatisfaction with the handling of your claim. We have conducted a thorough investigation of your case and have concluded that your claim was delayed in processing due to a stall in mail delivery during the Thanksgiving holidays. However, once received your claim processed and paid within 2 weeks. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case.”
    Jan 20,2016
InsureandGo Global Silver
Didn't have to claim on this, but purchase was very easy and I was reassured to have it. Love Insuremytrip and use it all the time when I travel!
Betty-Ann I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
I did not need to file a claim. We purchased the insurance mainly because of a cruise we took. Normally we do not purchase travel insurance.
Jack K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Didn't have to use it.
JOHN K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Thankfully we did not had to use it, but it gave us peace of mind to know that we had it. I will buy it again in my future trips. Great Company. Great Price.
Isaac B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
Thankfully I did not need to use the InsureandGo Global Silver plan.
Hilda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Did not fie a claim, therefore can't provide a review.
Thomas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
InsureandGo Global Silver
Filed a claim for total cost reimbursement on November 30th. Check in hand 2 weeks later! Fantastic customer service from the claims representative. She kept me informed of forms needed and progress of claim. She's a STAR performer in my book!
Shari W. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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