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Travel Insurance Reviews InsureandGo Global Silver

The Global Silver plan is the most economical of the three international plans offered by InsureandGo while providing primary emergency medical coverage for trips outside of the U.S.

To learn more, see the InsureandGo Global Silver product page.

Customers rated the InsureandGo Global Silver plan
4.57 out of 5
405
ratings and reviews
97%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureandGo Global Silver
So happy I had it, but of course more happy I didn't have to use it! Peace of mind!
Pamala H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
We purchased the plan for peace of mind. We don't really know how good it is since, luckily, we didn't have to make a claim.
Lewis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
Insure & Go has plans to meet varying needs. Plus, it is very affordable and beats the plans sold by most travel agent. Through Insure My Trip, I use this company for all my travel insurance needs.
Barbara W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
VERY POOR COMMUNICATION. I DID NOT GET RESPONSE TO MY ALL PHONE CALLS AND EMAILS AFTER THE CLAIM WAS SETTLED.
Nrupendrarai S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
Fortunately, I did not have to use my insurance. So I cannot actually rate the customer service.
Jolynn L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
InsureandGo Global Silver
Did not use the plan. Have to use any current insurance coverage first. Would like to know just how much these companies pay out per dollar of premium collected. Just think the costs are unnecessarily high.
Marsha T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following reply:

    “Thank you for your review. Our records indicate that you did not file a claim with us. Our Global plans provide for primary coverage. If you feel that you have a valid claim, please contact us.”

    The InsureandGo Global plans are designed for international travel, and as result, offer primary medical coverage. InsureandGo plans for domestic travel, provide benefits that are secondary to your insurance in the United States.

    Please call us at at 800-487-4722 if you have any questions regarding primary versus secondary coverage, or if you would like to obtain a quote for primary travel insurance.
    Apr 21,2016
The trip included a
cruise
InsureandGo Global Silver
I took out this plan for a trip to cuba after I paid for it I was informed it did not cover cuba when I contacted you I was told you would call me back you did not again I called you said you would call me back you never called me back so I contacted my card and they took the charge off. right before I get an e-mail from you to have a good trip so I call you again then and only then did you tell me it would cover me in cuba. but I had already got other insurance.
Kathleen A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureandGo has issued the following reply:

    "Thank you for your review. We are sorry to hear about your dissatisfaction. We sincerely apologize for any confusion we caused. We do cover travel to Cuba within the US State Department guidelines. We take pride in delivering a great customer experience and we regret that we were not able to meet your expectations in this case. If you have any further questions, please feel free to contact us at 1-888-491-9596."
    Apr 07,2016
The trip included a
cruise
InsureandGo Global Silver
I really cannot rate the coverage because I had to have spinal surgery Feb9th and we had to cancel the trip. I just got all the information together to send to the company and it will go in the mail tomorrow. I think I have included everything the insurance company asked for
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Insured's Update Dated 5/7/2016
    My claim was paid in full about two weeks after it was filed. If you need any more information, let me know.
    May 08,2016
The trip included a
cruise
InsureandGo Global Silver
The plan covered our trip delay cost satisfactorily. I do believe it was on the expensive side. My one issue was lack of correspondence from one representative. Many e-mails re our claim status, made after a reasonable time went unanswered as did phone messages. It took another representative to answer my questions very nicely. She also communicated that the claim had been processed and was being sent. I appreciate her as being a good rep for the company. She would be my only reason to take this insurance again in the future.
Jean S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureandGo Global Silver
On my return trip from Toronto ON, my flight to Bangor was cancelled. I was not sure if my insurance would cover a night in a hotel in NYC so did not get a hotel room. Would I have been covered. Delta Airlines cancelled the flight due to weather but others told me the plane was at the airport but Delta did not have a crew and blamed the cancellation on weather. (this was for Sunday, March 20 @ 9:59pm.
Sharon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your flight was cancelled.

    The InsureandGo Global Silver plan does include a Trip Delay benefit up to 100 USD per day / 250 USD maximum if you are delayed en route to or from the Covered Trip for six (6) or more hours due to a defined Hazard. Covered Expenses for Trip Delay includes additional hotel accommodations, meals, telephone calls and local transportation while you were delayed. Any delay of a Common Carrier (including Inclement Weather) is included in the definition of Hazard.

    Please let us know if you have any questions or concerns by calling us at 800-487-4722.
    Mar 25,2016
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