Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

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Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
InsureAssist TravCan Premier
We purchased a Gold Plan for an expensive trip to Antarctica and Patagonia.
Unfortunately, the ship suffered major engine failure and our voyage scheduled
a few weeks later was cancelled. Our plans to tour Patagonia were also cancelled.
We contacted the Insurance company who provided a complete set of claim forms.
We worked to reschedule aspects of our trip and obtain credits where possible.
Despite our efforts we were faced with a significant loss. However, we are pleased
to report that the Insurance Company responded in a timely manner and provided a
check to cover our loss. That's right....no request for additional information. No hassles.
No delays. They behaved exactly as we wished and they will continue to be our Insurance
Company for all future trips. Well done!.
Joseph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
After some additional documentation was submitted, I was allowed to change the dates for the trip insurance after I had to delay the dates of my trip due to medical issues.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Before I purchased my coverage I read many reviews and wondered if any of them actually submitted a claim (the reviews were all so glowing). I never wanted to submit a claim, however it turned out that I had a medical emergency and needed emergency care at the Denali Clinic and then needed to be airlifted back to Anchorage Providence Hospital. The care I received was incredible and the team at Insure My Trip were beyond incredible! They were there to answer all my questions and when it came to reimbursement for monies that I paid out, they covered everything. I will never take another trip without this coverage. Special thanks to Deidre in Claims who was always available to answer questions and assist with the claims! Thank you!
Bernadette M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
InsureAssist TravCan Premier
Since we had no claims, it is difficult to give an assessment of the procedures, etc.
Rea K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
Fortunately, we didn't have to make a claim. If we ever do, then we can rate the plan
Ruth N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan
Very good service, thanks
Donald L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan Premier
So much better than going with your travel provider - saves a lot of money and you get same coverage!
Virginia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
My main concern with getting a plan was the medical evacuation options. I did not think about the possibility of terrorism. I did not need to use the insurance so I cannot comment on claim processing. Next time I will consider cancelling for any reason as one of the options to purchase.
Maryann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan Premier
Had to cancel a trip for medical reasons. The paperwork for the claims process was not too onerous, and the claim was paid promptly with no hassle.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
I didn't need to use the benefits, but the policy provided a great peace of mind to know that I was covered.
Norman D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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