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Travel Insurance Reviews InsureAssist

InsureAssist is a leading provider of direct-to-consumer travel protection insurance products and services. The expert staff at InsureAssist are available 365 days a year and are licensed travel insurance experts. InsureAssist travel protection plans are Underwritten by Nationwide Mutual Insurance Company.

Learn more about InsureAssist.

Customers rated InsureAssist
4.59 out of 5
2,050
ratings and reviews
98%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
InsureAssist TravCan
This company offers a comprehensive policy at a very competitive rate. I filed a claim when I became ill two days before our cruise and one day before our flight. The claims department staff was very helpful and pleasant to talk with. I supplied all of the required claim documents. The claim was settled and a check issued for the full amount only 6 days after it was logged into their system! It was very smooth settling this claim. I would highly recommend this insurance company; I am 100% satisfied.
Mark E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan Premier
Fortunately for us, we have never needed to file a claim for any travel insurance policies purchased. I suspect the true time for me to evaluate the quality of the InsureAssist TravCan Premier insurance and customer service is when I actually need to file a claim.
Gary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TripMed
I am glad they offered the reasonably priced option I selected.
Vivian N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
InsureAssist TravCan
Hard to rate since we didn't make a claim.
Jeanne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
The customer service representative was very helpful in explaining coverages and different plans.
Sharon W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
InsureAssist TravCan Premier
We bought the insurance for peace of mind in case the worst occurred. A fellow traveler tripped and broke his wrist. Israel's healthcare took care of him efficiently, but there were difficult questions about payment before leaving the country. Would having insurance help them in this case? Anyway, we bought insurance with the hope we never need it and we never did need it. InsureMyTrip served that purpose.
Randolph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your question. If you should ever find yourself in need of medical assistance during your trip, you should call the 24 Hour Emergency Assistance Center for help. Foreign medical facilities can sometimes require payment (guarantee of payment) to admit, treat, or release a patient. Most travel insurance companies employ assistance companies that can advance medical payment to a hospital if necessary. Some travel insurance companies write in their policies that they have the capability of advancing medical payment or making a guarantee of payment to secure an insured's admission to a hospital.

    Feb 17,2016
The trip included a
tour
InsureAssist TravCan Premier
We were grateful for the peace of mind it provided on a recent trip to Costa Rica during which a volcano erupted and closed the airport for several days. One of our pre-paid domestic flights was cancelled because of the wind-borne ash. Fortunately, the airport did reopen in time for our flight back home.
Jack P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan Premier
Signing up for the policy was easy. All of the benefits required were included. Thanks.
Barry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
InsureAssist TravCan
We felt we had a good plan.
Jane K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
InsureAssist TravCan
I appreciated that we could make a change to the dates of coverage after purchasing the insurance. It was easily accomplished at no extra cost.
Richard E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. Typically, comprehensive policies can be amended prior to the scheduled departure date. In general, increasing the covered trip cost and/or extending the travel dates will result in additional premium. Often times, certain statements or documentation will be required before the requested amendment is approved. To initiate a change request, please call us at 800-487-4722.
    Mar 26,2015
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