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Travel Insurance Reviews International Medical Group iTravelInsured Travel SE

iTravelInsurance Travel SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance Travel SE product page.

Customers rated the International Medical Group iTravelInsured Travel SE plan
4.50 out of 5
2,410
ratings and reviews
94%
recommended
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Filed claim
International Medical Group iTravelInsured Travel SE
I would never travel without insurance because I am aware of how many things can go wrong on a trip. However, I am not happy about the price and I'm not happy about the limitations. For example, I was due to travel to Israel from Cyprus on October 9 last year. Because of the terrorist attack, I had to change all of my plans and incurred about a thousand dollars in expenses. When I sought reimbursement, I was told that trip interruptions caused by terrorist acts are only covered if they occur within 35 miles of an insured's location at the time. Always read the fine print. Insurance companies will limit their liability in anyway they can.
Janet O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I was happy with the level of the medical coverage, especially if helicopter transport would be necessary.
Just be aware, preexisting condition coverage is only offered by carriers if you get coverage within 14 days of you booking your trip.
Patricia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
I had great peace of mind knowing that I had this policy.
Randolph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
We filed a claim for an urgent care visit. The claim was filed electronically 7/30 and we had a mailed check by 8/17.
Elizabeth F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
The trip went very well. No problems occurred, therefore we did use the insurance. It was nice to know we had the coverage if something happen!
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Easy to use and very affordable!
Keep you informed and provide updates up until you travel!
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Unfortunately, my mother-in-law passed away while my husband & I were on a cruise. We flew back to the states after reaching the first port. Although IMG originally asked for some items that didn’t really apply to our situation & their communication & turnaround time was a bit slow, we did receive the full eligible claim reimbursement a little under 2 months after we submitted the claim.
Joey H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Please accept our condolences for the loss of your mother. Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
International Medical Group iTravelInsured Travel SE
I cannot recommend or not recommend this plan. Thankfully we did not need it. On my last trip I did file a claim and got nothing but the run around. Every time I did what was asked of me, I got more to do and as the insurance company wanted I finally gave up.
Steven E. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I did not need to use this insurance, but glad it was available.
Adrienne D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
NO REFUND FOR NO VALUE!
An organization with little regard for customers...
We acquired insurance for a trip to Israel that was cancelled for now obvious reasons, but the cancellation was after their 10-day no refund rule, so they decided that offering NO REFUND in response to NO VALUE RECEDVED was just fine according to their "industry-standard" rules.

That was strike two after they originally tried to get us to pay more for insurance than was called for by our progress payments on the trip. We refused and they lowered the starting price. Future buyers beware, we'll not use them again...
Ronald E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Aug 05,2024
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