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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas Expedition

The Atlas Expedition is a great option if you are looking for primary coverage without breaking the bank. In addition, this plan offers trip cancellation and interruption benefits, travel delay, emergency medical, emergency medical evacuation to reimburse you in the event one of many covered issues causes a disruption during your trip. Below are reviews for this particular plan by travelers just like you who purchased their plan from InsureMyTrip.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas Expedition product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas Expedition plan
4.55 out of 5
218
ratings and reviews
95%
recommended
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Cruise
Filed claim
Tokio Marine HCC Medical Insurance Atlas Expedition
I did not have to file a claim, so I can't review how well the policy worked or how the company responded. So I can't make any recommendation. Thus, my "no" response.
Phyllis A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Expedition
The people at insuremytrip know there business and are really helpful if you have any questions. I use this company for all my trips.
Barbara E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Expedition
Great inexpensive option with the coverage we wanted. Thanks!
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
Mary Ellen is fantastic. The rest of the staff is terrific too. Always helpful always great. Very impressed. Will use your company in the future.
Katrin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
My claim was fairly processed and it took 2.5 months to receive the settlement, which I thought was reasonable. The people I spoke with were helpful and they reached out to me via phone to let me know the additional information I had to provide. I was a little disappointed in the way they determined the trip interruption days and felt that I should have received a bit more per day because I had traveled a day before the trip actually began and they calculated that day into the daily amount of the trip cost. I think that I didn't explain that clearly enough for the person who settled the claim.

It was a bit difficult to communicate with them because the person I was working with was never available when I called and emails to their email address aren't answered very promptly.

Other than that I felt that I had received good service and would not hesitate to buy insurance with this company again.
Lynda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
It is a insurance policy that covers most of the what ifs on a trip for a fair price. I would use them again.
steveon w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Tokio Marine HCC Medical Insurance Atlas Expedition
I was pleased with the amount of coverage for the price. It was a pleasant surprise to receive an email shortly before our trip commenced reminding us of the policy and contact information. I would definitely consider using Insure My Trip again.
Manuel M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I have used this plan at least 3 times during the last year. On 2 occasions, I had a claim. The folks who process the claims for this company will "slow walk" your claim and ask for a pile of unnecessary documentation before you see your claim paid. However, in each instance, we eventually received the full amount we were entitled to. On one occasion, a customer advocate for InsureMyTrip was extremely helpful in resolving the issue. Bottom line: good coverage, fair price, slow claims servicing.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your 4 1/2 star review of your Tokio Marine HCC Medical Insurance Atlas Expedition policy. We are pleased to hear that you have confidence and will continue to use Tokio Marine HCC for future trips.

    You have also been a loyal customer of InsureMyTrip since May 2009. It is not unusual for customers to find the claims process and necessary paperwork cumbersome, but as you discovered, you can call InsureMyTrip at 800-487-4722 to request an Anytime Advocate to expedite the claims process if necessary.
    Apr 12,2019
The trip included a
cruise
tour
Tokio Marine HCC Medical Insurance Atlas Expedition
While we didn’t use the plan- whew!-
It was a better value than the plan offered by the cruise line and had decent reviews.
LELAND P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas Expedition
I feel less stressed knowing we have the medical insurance when out of country.
Plus the delay/lost bag coverage is nice.
Cheryl K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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