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Travel Insurance Reviews Tokio Marine HCC Medical Insurance Services Atlas International

The Tokio Marine HCC Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the Tokio Marine HCC Medical Insurance Atlas International product page.

Customers rated the Tokio Marine HCC Medical Insurance Atlas International plan
4.58 out of 5
1,374
ratings and reviews
96%
recommended
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Tokio Marine HCC Medical Insurance Atlas International
Choose this plan to meet the insurance criteria for Schengen visa. Gets the job done for visa.
BRIJESHKUMAR HASMUKHBHAI K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Schengen Visa travel insurance plans are built for travelers who are traveling to specific areas of the world. If you are a U.S. resident who is not also a U.S. citizen, and are traveling to one of the Schengen countries, you will need a travel insurance plan that meets the requirements of a Schengen Visa.

    Tokio Marine HCC Medical Insurance offers the Atlas International plan which satisfies the embassy requirements as long you purchase a plan with a 0 USD deductible. Tokio Marine will email the policy usually within 15 minutes of purchasing the policy along with instructions on printing the embassy approved letter needed to obtain the visa.
    Sep 25,2018
Tokio Marine HCC Medical Insurance Atlas International
Unfortunately the documentation provided cannot be used as part of a Schengen visa application, so it ended up being useless to me and I needed to purchase a different insurance product through a travel agency in a haste.
Kenneth K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
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    Thank you for letting us know of the problem with the embassy. However, The Tokio Marine HCC Atlas International plan was appropriate for the Schengen Visa but you neglected to eliminate the deductible for an additional premium of 1.10 USD.

    Within minutes after you purchased this policy back on July 25, 2018, Tokio Marine would have emailed your policy with instructions on how to view and print your embassy letter. Unfortunately that letter would have shown the 250 USD deductible which would not have been acceptable for the Schengen Visa.
    Sep 25,2018
Tokio Marine HCC Medical Insurance Atlas International
Cheapest that I could find and covered more stuff than other insurance plans I had checked.
Emilia Carolina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Fortunately did not need to make a claim, however it gave me peace of mind for my trip at a reasonable cost.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Provided peace of mind for the unexpected medical emergency. Did not have to file a claim.
Alexander M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
I did not have to use it. Was reasonable and comprehensive. Thank you.
Evelyn D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
With a fair price, never used the insurance. Hope never do!
FERNANDO L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Claims submission is not intuitive or well explained on the site. I also received no confirmation email of submission, and had no idea if it went through correctly or not. There needs to be a clearer explanation of the process and precisely what documentation is needed, and what to expect next. I felt like I was winging it.
Regina B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your accurate comments on filing a claim. The process is not intuitive. Although we include a section on our website for "Travel Insurance Policy & Claims Information", InsureMyTrip presents generalized and not company specific information.

    Travelers should always refer to their Certificate of Insurance for specific details on filing a claim. Your Tokio Marine HCC claim information started on page 5 of your Certificate of Insurance where they provided you with the steps in the process along with a list of required documents.

    Unfortunately most claims departments do not provide you with a confirmation of receipt. Instead the providers refer claimants to their website where you can freely access necessary forms and your claim status. However, you will be pleased to hear that providers are listening to their policyholders' concerns as guidance to improving the claims process. Providers recognize that the process needs improvement and take your suggestions seriously.

    In addition, please always remember InsureMyTrip's promise of "Unparalleled Customer Service":

    "The caring, licensed travel insurance representatives at InsureMyTrip are open and honest with every traveler, because our non-commissioned representatives work to find the best plan for you. Our Anytime Advocates® will support you with the process if you feel a claim has been unfairly denied."

    We look forward to hearing from you in the future.
    Aug 31,2018
Tokio Marine HCC Medical Insurance Atlas International
Gave us peace of mind on our 3 month trip that we had the health care coverage we would need should we become ill or injured.
Sharon M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Tokio Marine HCC Medical Insurance Atlas International
Both the chat on line and phone attention were extremely prompt and informative. Well done!
James K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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