Travel Insurance Reviews Travelex Travel Select

Travel Select is the highest level plan offered by Travelex, with coverage amounts that fall above the Travelex Basic plan, as well as optional benefits to customize the plan to your specific travel needs. This plan offers primary coverage with no deductibles.

To learn more, see the Travelex Travel Select product page.

Customers rated the Travelex Travel Select plan
4.55 out of 5
963
ratings and reviews
98%
recommended
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Cruise
Filed claim
Travelex Travel Select
Our Samsung Galaxy S2 Tablet was stolen from the crowded mandatory bag check in counter at Borghese Gallery in Rome, Italy on October 7, 2018. We had the tablet in our possession during the entire 2 hour tour. As we retrieved our checked our bags, my husband put down his tablet in order to take bags into his hands. He put his camera back into his camera bag and when he turned to pick up his tablet from the counter, the tablet was already gone. We reported to security but there was nothing they could do. It was our last day in Italy. As soon as we arrived home the next day, we contacted Travelex and was able to file a claim online. They told us it would take 4 weeks before any decision would be made. Sure enough on November 8, we received an email stating that our claim was approved and on November 12, we received our check for $400+ the full amount to purchase a new tablet. We have bought travel insurance in the past, but this was the first time we filed a claim and we was not optimistic that we would get compensation, but we did! Thank you Travelex for coming through for us.
Lawrence Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Since I’ve never filed a claim, I can’t comment on filing a claim and I hope I don’t ever have that experience. As far as the phone support, I have no complaints. Very helpful.
Julio M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Travelex Travel Select
The "unthinkable" happened in England as I stepped off a train an hour before leaving for a Baltic cruise. I fractured my femur and, as a result, was transported to Ashford, England, where I had surgery the next day, plus an 8-day hospital stay. We had purchased a Travelex Select policy and my husband promptly informed the company when we arrived in the ER. The hospital accepted our proof of coverage without hesitation or demand of an up-front payment of any kind.

When I was medically fit to travel, the evacuation part of the policy kicked in. On Call Int'l., arranged for an very competent and caring R.N. to fly to England to escort us home. On Call made all of the air and driver arrangements from the hospital to Gatwick to home.

Regarding the claims process: I filed a claim two weeks after arriving home for the hospital bill and the nonrefundable trip expenses. The response was slow but finally the claim was paid in full, per the policy. The hospital system also was patient, realizing that it takes time to collect on insurance.

Observations:

1. My husband's lodging, meals, and transportation expense was classified under the "Trip Delay" portion of the policy with a limit of $750, with the remainder out-of-pocket to us. Most trip insurance policies seem to have a similarly low limit.

2. There was no explanation why the entire hospital bill wasn't paid at first. I asked Insuremytrip.com for advice. They appointed a claims advocate who quickly resolved the issue.

3. Having a policy with primary medical coverage, instead of secondary, was essential to avoid further delay and hassles.

In the end, we were happy with both the Travelex Select policy and also with InsuremyTrip.com
Carla M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Fortunately I did not have any need to file a claim. I think it would be more helpful to hear from folks who have as to their experience.
Suzanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Purchasing this insurance was easy. Fortunately we did not have to use it, but it was good to know that we were covered should anything go wrong.
Fredda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
We had two visits to the ship's doctor while on a cruise to Croatia. We submitted the paper work for the claims and received the payment we were expecting in 5 weeks. This was the first claim we have ever submitted on a travel insurance policy and we were very pleased the service and results.
Frederick G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Travelex Travel Select
I paid a lot of money for the plan. I was in a great deal of pain and unable to keep up on the trip. But I wasn't sure if I could get my money back and change my plane flight home, so I stuck with it and didn't really enjoy myself. I would have liked the name of someone to call from Asia to see if I could come back after the first week when the pain was really interrupting my trip. Just having a card with a number did not make me feel I would get the support I needed to make the change in itinerary.
Michele Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.

    We are sorry to learn of discomfort that you suffered during your trip. The Travelex Travel Select policy does offer the following covered reason for Trip Interruption (found in your Summary of Benefits):

    "(a) Any serious Injury, death, or Sickness;
    (1) Occurring to You or a Traveling Companion, a Family Member traveling with You, that is so disabling as to cause a reasonable person to cancel or interrupt their Trip or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing your continued participation in the Trip;"

    They also provide the following contact information for 24 Hour Emergency Assistance:

    Within U.S.A and Canada 1-855-892-6495, Outside U.S.A and Canada 603-328-1373
    email: mail@oncallinternational.com

    Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.
    Oct 22,2018
The trip included a
cruise
tour
Travelex Travel Select
Luckily, I did not have to use my insurance since my trip was great and everything went as we had hoped. It did give me great peace of mind knowing I had help if needed.
Marc M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Travelex Travel Select
I did not need to make a claim so my evaluation of your service is limited.
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Travelex Travel Select
Travelers insurance is a choice one has to make before taking a trip....it can be considered an unnecessary expense until something happens and then it becomes a very real expense. Better to be safe than sorry....
Janet W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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