Travel Insurance Reviews TravelSafe Basic

Basic is the most economical of the three TravelSafe plans and may be ideal if you are traveling on a budget. Coverages offered include Trip Cancellation and Trip Interruption for basic perils, Baggage, Travel Delay, Medical, and Emergency Medical Evacuation. This plan offers an optional Extended Personal Property Pac, if eligible, which removes exclusions for professional or occupational equipment and some electronics.

To learn more, see the TravelSafe Basic product page.

Customers rated the TravelSafe Basic plan
4.56 out of 5
112
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
TravelSafe Basic
Did not need to use the insurance, but I have previously. Good piece of mind for a reasonable cost.
Douglas E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Fortunately we did not need to use the insurance on our trip. Due to the reasonable price and good coverage, we will definitely purchase insurance from you for our next big vacation.
Richard A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Every encounter with the staff was great and they were very accomodating. I only encountered a little bit of difficulty when I had to add a few days to the end of my trip for coverage. It just seemed it was difficult for the phone representative to find the right carrier of my insurance. But once he did everything was fine. I would definitely recommend this company.
Shannon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Great protection at a reasonable price "just in case" something happens. Staff was very helpful as well.
Marc R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Basic
Didn't have to use the plan but was glad to know it was available if needed.
Clayton M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
TravelSafe Basic
Fortunately, we did not have to use this insurance plan. However, we did have a comfort level that if something did go wrong, we would be covered sufficiently.
Mary V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
It took five(5) months to get the money back and it was only $1098.00 and I filled out all the paper work perfectly and did not have any additional information to send in or reports requested by the company. Not good business.
Theodore D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Well Satisfied
Alfred D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Basic
This is the first time I've had to file a claim on a travel insurance policy, and all I can say is that it is great until you have to file a claim. At that point, the response time is horrible.

It is interesting that the company took my money in a few seconds via a website. Once I filed a claim, though, everything reverted to paper and snail mail. From the time I first filed my claim that our rental villa had been destroyed by hurricane Irma to the time I finally received my reimbursement was almost two months. That's two months that the company was earning interest on my money while I was paying interest to my credit card company. I realize the hurricanes resulted in many claims during this time - the processing company should hire some temps to help with the workload.
Roger B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Claim was mailed to Trip Mate on 10/03/17. Case was closed by Trip Mate 11/27/17 and claim was approved. Refund check was dated 11/27/17. Envelope was post marked 12/01/17. Received on 12/07/17. Why does it take 2 months to get this done?! The premium is required to be paid within 14 days of the initial deposit, in order for the pre existing conditions to be waived. All documentation to proof the claim was provided. In the age of electronics why is this so cumber some?! Looks like what's good for goose is Not good for the gander?!
Dietrich Z. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for submitting your 5 star review and your comments regarding the claims process. TravelSafe has asked us to thank their customers and express their appreciation for their patience in this lengthy process.

    Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.

    Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.
    Dec 13,2017
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