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Travel Insurance Reviews TravelSafe Classic

The Classic plan, like the Basic plan, offers Trip Cancellation and Trip Interruption coverage but includes more covered perils and higher limits of coverage. Plan highlights include Cancellation Due To Hurricane, Pre-Existing Condition Waiver, and Missed Connection.

To learn more, see the TravelSafe Classic product page.

Customers rated the TravelSafe Classic plan
4.55 out of 5
1,309
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic
I didn’t have to use the coverage on this trip, however, I did have to file a claim for last years trip due to my father in law passing away while we were on a cruise. All expenses I sent in were paid and the process was easy. I was told that due to other natural disasters at the time that there were many claims ahead of mine. I had no problem with that and highly recommended to all!
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
We have friends that used this site and due to an accident needed to be airlifted back home. Gives us peace of mind
Beverly W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for that information.

    All Comprehensive Plans include Emergency Medical Evacuation and Repatriation coverage. Your TravelSafe Classic provided limits of 1,000,000 USD per person and also included "Hospital of Choice":

    "Subject to the terms and conditions of this item #2, You may choose a Medical Evacuation to a Hospital in a city within the USA other than Your home city, but the maximum amount payable is limited to the cost of a Medical Evacuation to Your home city."

    Please feel free to call Customer Care at 800-487-4722 if you have any questions.
    May 23,2018
TravelSafe Classic
This is the 2nd time I have insured my trip and pleased once again. Customer service is great, they are knowledgeable and answered all questions I had. Very easy process. Will be insuring my next trip in September.
Tahne W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Good purchase assistance. Grateful didn’t have to use it.
Nancy N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Thanks for providing me with insurance for my trip. It was a pleasure dealing with your company. I would recommend your company and will definitely use this company again.
Karen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Fortunately I did not have to use insurance.
Rosalind L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Plan was comprehensive but I didn't need to use it. It was helpful to get all the info resent just before the trip.
Maxine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Did not have to use, thank goodness. So I really can't rate it properly.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Horrendous Customer Service when we tried to file a claim. They lose documents, don't follow, up, come up with excuses, etc. For a Simple $250 Medical Reimbursement they have been giving us the run around for almost 4 months. The claim could not be more simple (Dr. visit on a policy with Primary Coverage). Claim was finally paid when said we would contact the State Insurance Commissioner Beware if you need to use this company. I'd recommend staying away
Michael K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We have received the following response from TravelSafe:

    Dear Michael,

    Thank you for taking the time to provide us with your feedback. It is highly valued here at TravelSafe. First, we want to apologize for the poor level of customer service you received during the claims process. This should never be the case.

    As a travel insurance company, we strive to provide travelers with products and service that extend beyond their expectations. However, we recognize this was not your experience.

    We have notified our claims processor, Trip Mate, that the length of time and effort taken to address your legitimate claim is unacceptable and we are working with them to make sure that other TravelSafe clients do not have the same experience.

    Again, I apologize for any inconvenience or frustration this has caused. We hope you still consider purchasing travel insurance in the future.

    Sincerely,

    Amanda H. from Team TravelSafe
    May 07,2018
TravelSafe Classic
We always use you. We had a claim once and were reimbursed quickly.
Anthony G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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