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Travel Insurance Reviews WorldTrips Atlas International

The WorldTrips Atlas International is a single-trip Travel Medical plan available to U.S. and non-U.S. citizens who are traveling outside of their home country (but not within the U.S.). This plan offers up to $2,000,000 medical coverage.

To learn more, see the WorldTrips Atlas International product page.

Customers rated the WorldTrips Atlas International plan
4.57 out of 5
2,215
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
WorldTrips Atlas International
The "plan" declined to pay for bare minimum food and transportation expenses during documented 3-day delay due to lack of receipts in the country where receipts are not customary. I am considering suing this so-called insurance. Don't get scammed, stay away.
Michael R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello. We are sorry to hear that you had a negative experience with us. Someone on our team would be happy to look further into this for you. Please email us at [email protected] with your name, the policy and/or claim number(s) you would like us to revisit, and a reference to this review. Thank you.

    Sep 24,2024
The trip included a
cruise
tour
WorldTrips Atlas International
A must have for all travelers!
Claudia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
It was easy to buy insurance cover for a short trip.
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
Love the simplicity of booking and good communication
Jonathan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
Certain eye conditions are excluded, but that list does not include Glaucoma. But they still refused for Glaucoma diagnosis and treatment.
Mrs B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello and thank you for your feedback. We are sorry to hear that you did not have the best experience with us. It looks like you requested to not be contacted regarding your review. If you would like to speak with someone on our team, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.

    Aug 27,2024
The trip included a
cruise
tour
WorldTrips Atlas International
The insurance was cheap to purchase, especially compared to any online Australian travel insurance and it was easy to get. (I am Australian and forget about finding any cheap online travel insurance from there. Like many things now in Australia, it was complicated and expensive). Yes, cheap and easy! A very good product, thank you.
Nigel P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
It was a good cost if it covered. We were in a storm on a cruise without internet coverage to contact the hotel to cancel reservation.
Received an email that it would not be covered because we didn’t cancel.
Martin T. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello Martin. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.

    Aug 13,2024
The trip included a
cruise
tour
WorldTrips Atlas International
Well, how long am I supposed to wait? I submitted a claim over 3 weeks ago.
There's zero communication or information. I literally don't know, if they accepted the claim, or if it's being reviewed, just nothing.

I'm very dissatisfied with this insurance company. Horrible experience.

My first and last time buying a policy with this company, and on this website.

Also, read the other reviews. I'm not the only one having issues with them.
Francesco P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    Hello Francesco. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.

    Aug 19,2024
The trip included a
cruise
tour
WorldTrips Atlas International
The plan was good value for the price. I did not put a claim in, but will use this service again for any future travel insurance needs.
Olive E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
WorldTrips Atlas International
What's happening to American insurance companies? Did they run out of money?
Literally waiting over 3 months already, and the company doesn't update me.
No info, nothing new, I don't think they've even reviewed my claim.
It must be some kind of stalling technique, they just don't review the claims.
They are not obliged to pay it, or to come to a verdict.

Even if the claim has all the right documents. If it was assessed by any other company, it would pass, and they would have to settle.

Yeah, I got no idea what's going out with American insurance companies.

They ran out of money.

And by the way, my claim is under 1000 USD lol... and they can't settle it in almost 4 months?

Absolutely pathetic.

Stay away from this company. And in general choose European insurance companies.
European companies they'll review and settle your claim in 1-2 weeks.


Absolutely pathetic experience with worldtrips.com
Ralph S. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Angie
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Jul 22,2024
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