We don't just say we'll get it right for you — we make sure of it. Our guarantees cover the products we sell, the quality you expect, and the accuracy you deserve.
Our Customer Ratings and Reviews forum allows travelers to tell us what they think about products. If an insurance plan or provider receives less than the 4-star minimum standard rating, we will remove them from our site. In other words, your feedback filters the products we offer keeping only the best quality plans. So don't hold back. Tell us what you really think.
Providing discounts or any other "funny business" with regards to travel insurance pricing is illegal. We're already offering the best plans at state-regulated prices. Our Price Guarantee means that no other reputable site can offer the same plan at a better price.
When you buy from our site, you should be sure you have chosen the right plan for your trip. If you're not, simply cancel it for a refund. Each provider and plan are unique so check your certificate of insurance to find your cancellation and refund policy.
Terms and conditions vary by residence, provider and plan, and may include an administrative fee charged by the providers which may not be eligible for refund.
We pride ourselves on having the most accurate data in the industry, so that you can make an informed, confident decision. If you are the first to find an error on our site, we'll send you a $25 gift card. Who else in your life will thank you for pointing out their flaws?
To report an error, send a message to firstname.lastname@example.org