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International Medical Group

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International Medical Group (IMG) has been a dedicated provider of international medical insurance and travel insurance for over 20 years. They understand the varied ways people can travel internationally – whether for business or pleasure.


Founded in 1990, International Medical Group (IMG) is a worldwide leader in designing, distributing, and administering global healthcare benefits and assistance services. Headquartered in Indiana, they provide insurance to customers in over 190 different countries. IMG has prepared plans that reach the needs of their various travelers to protect them in the best way possible.

They have insured millions of travelers since their conception, combining their insurance products with an impeccable service record to bring Global Peace of Mind®. Their members have 24-hour access to IMG services no matter the part of the world they currently inhabit.

IMG offers travel protection plans for U.S. residents as a part of their iTravelInsured product line, which provide medical coverage for emergency medical situations as well as trip protection benefits. These benefits include trip cancellation and trip interruption, which are coverages used to insure your prepaid, non-refundable trip cost. Also included are baggage loss and delay, travel delay, and emergency medical evacuation benefits.

The iTravelInsured travel protection plans are underwritten by United States Fire Insurance Company, and the Patriot travel medical plans are underwritten by SiriusPoint Specialty Insurance Corporation.


  • Features impeccable service record to bring Global Peace of Mind®
  • 24-hour access to IMG services no matter where you are in the world
  • Over 20 years of experience and dedication to international medical insurance

Customer Ratings and Reviews

Our customers rate the International Medical Group on our site
(4.53) of 5
on average based on 3644 reviews.
Better Business Bureau Rating
Our trip was cancelled. We have provided a great deal of documentation and information but IMG keeps asking for more and more and more - and they are difficult to deal with. Very slow and very, very poor responsiveness and service. Will NEVER buy through this company again. Will probably never receive any of my claims money. Amended 11/27 - Still the worst I have ever experienced. PLEASE NOTE - the many 4 and 5 star reviews are from customers who NEVER HAD TO FILE A CLAIM. Why would you rate a company when all you did was pay the premium??? The reason for a company earning a 4 or 5 star rating should be for great trip insurance WHEN YOU DO NEED TO FILE A CLIAIM. IMG Medical is NOT that company.
Charles A.
I thankfully did not need to use the plan but I think it is a great plan.
Radharani D.
The plan seemed good and the price was acceptable, though I wouldn't object if they made it less expensive. Our trip went smoothly, so we had no claim, so we don't really know how good the company is.
Richard M.
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