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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers rated Arch RoamRight
4.60 out of 5
2,130
ratings and reviews
96%
recommended
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Cruise
Filed claim
Arch RoamRight Essential
Hard to judge the plan since we did not have to use your services. For this, we are grateful!
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
Fortunately, we experienced no problems on our trip so I have no first hand knowledge of processing a claim. I trust we would have been treated fairly per terms of the policy if something did occur. We will purchase again for our next trip.
Thomas K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Didn't need to file, but was happy with service and price
Kelli F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
Easy purchase and explanation of options - didn't have to file a claim
Eugene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Arch RoamRight Essential
gave me a piece of mind during travel…glad that we didnt use it though=)
Jon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we hope you think of us when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
The trip included a
cruise
Arch RoamRight Essential
Thank God everything went well, and we did not need to use the plan. It was nice to know that it was there, if we needed to use it. Had a wonderful time in Canada for it's 150 year celebration and in Boston for the 4th of July.
Veronica P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are very happy to hear your trips went well. It sounds like a great time! We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
The circumstances of canceling my flights were unusual, so I was somewhat concerned if they would hesitate to reimburse the nearly $2000 I claimed. There was a lot of paperwork to be submitted, but RoamRight processed the claim very quickly after receiving it. In the process, they missed one of the flights, but when I called them, they immediately recognized the error and took care of it without issue. Overall, I was very pleased and will consider RoamRight again. For years, I have used InsureMyTrip for evaluating plans, and will also continue to do so.
John O. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear we were able to make the claims process easy for you. We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
The trip included a
cruise
tour
Arch RoamRight Essential
It was a very good plan and I will use again
Sylvia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We hope you keep us in mind when you're planning your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
The trip included a
cruise
tour
Arch RoamRight Essential
Filing the claim was straightforward and uncomplicated. The supporting documents requested were reasonable and easy for us to provide. The reimbursement was timely and exactly what it was supposed to be.
martin t. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear that you were satisfied with our claims process. We hope you keep us in mind when it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
Arch RoamRight Essential
Since we were fortunate, and had no problems on our trip, it is hard to rate the service. We were traveling with our whole family (6 adults and 3 children under 7), so there were things (job problems, illnesses, etc.) that could have caused us to cancel. Given that the costs for non-refundable items were high, this insurance was worth the peasce of mind it gave us.
Dean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear all went well for you and your entire traveling group! We hope you keep us in mind it's time to plan your next trip.

    Regards,
    The RoamRight Team
    Jul 14,2017
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