Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, options for cancellation for any reasons, and situations like having to pay for childcare due to a delay in your trip.

To learn more, see the AXA Assistance USA Gold product page.

Customers rated the AXA Assistance USA Gold plan
4.54 out of 5
1,222
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
AXA Assistance USA Gold
Appreciate the emails as the trip approached with useful reminders.
Geralin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Aug 25,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
I was fortunate that I didn't need to use the plan. I felt assured, however, that I was protected.
Wynne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
have used your company in the past have been totally satisfied have only put 1 claim in and everything worked out great. I will be using you in the future
Susan C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Very slow. Supplied requested info and waited then asked for additional info. Sent requested confirmation they received it no response add 30 days waiting then another 3 weeks before payment. Very poor communication.
Robert C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
We were fortunate in having no need to file a claim, but we are very glad to have had the coverage in place. We'll return to you for such a policy in the future. Thanks!!
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
AXA Assistance USA Gold
Fortunately, I had no issues during the trip which required me to use this insurance.
Brenda E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
AXA Assistance USA Gold
This plan gave us great peace of mind. I am glad that nothing went wrong so we didn't have to file a claim, but was given a certain tranquility for knowing I had it.
Enrique W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
PEACE OF MIND!
Monica R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
What can I say? As I didn't need to use the coverage, I cannot comment on how well the claims would have been handled.
Dennis K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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