Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
AXA Assistance USA
Gold
Trip insurance is very expensive in light of the time used. Being retired those extra cost are not needed on a very limited budget. We have no health issues, but we pay the same amount as everyone else. Duh!
Eugene D. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
We appreciate the feedback you have provided. Having that sense of peace of mind can really often be priceless in the event the unexpected occurs. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Aug 11,2017
The trip included a
cruise
AXA Assistance USA
Gold
Plan was a good one, but never needed to use it.
Allan D. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Aug 08,2017
The trip included a
tour
AXA Assistance USA
Gold
My cell phone was stolen while changing trains in Naples Italy. We reported this to the ticket office and filled out a report but did not have time to get a copy. When I filed a claim for it, AXA wanted a police report which, being back in the states, could not be obtained. I showed them emails suspending my service with Verizon and having Samsung disable my phone. You can not talk to an adjuster just someone in customer service and they can only read your file to you. I paid over $600 for the insurance and was only asking to be reimbursed $175. BAD, BAD!!!
Alvin F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Mike
We are sorry to learn of the unfortunate instance that occurred during your trip.
We have received the following response from AXA Assistance USA:
"We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. Unfortunately, when filing a claim for stolen personal effects, a police report is required as stated in the benefit description of your policy. In the future, you may call us during your trip so we may assist you in clarifying policy benefits and with the claims process prior to incurring additional costs. We sincerely hope you will consider us again for future travels."
This is an industry standard procedure regarding stolen personal property with travel insurance.
If you have any questions or concerns, feel free to call InsureMyTrip at 800-487-4722.Aug 07,2017
The trip included a
cruise
AXA Assistance USA
Gold
Travel insurance seems quite expensive for the minimal chance that a claim will be filed.
Herman B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Aug 02,2017
AXA Assistance USA
Gold
Best value available for age and trip duration; from a reputable company.
peter n. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 31,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Although I didn't use it. I was glad to have the security of it if needed.
Carol Anne M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jul 28,2017
The trip included a
tour
AXA Assistance USA
Gold
Had coverage but did not need it and no claims were filed.
JAMES F. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 28,2017
The trip included a
cruise
AXA Assistance USA
Gold
I did not have to file a claim so the answers may or may not be valid. Hopefully if I needed to file a claim my answers would still be the same
Guy T. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 28,2017
AXA Assistance USA
Gold
AXA Assistance USA Gold plan provided peace of mind and I would purchase this plan again.
Christina W. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 25,2017
AXA Assistance USA
Gold
Note to insureds; Always read the fine print. The "Cancel for any Reason" clause does not allow a cancellation benefit within 2 days of trip departure. For the benefit to be effective you must cancel your trip at least 2 days prior to your scheduled departure.
This plan offered the medical evacuation coverage we were most interested in. We were very pleased with the plan and the peace of mind it provided. This is the second time we have purchased the particular travel insurance plan.
This plan offered the medical evacuation coverage we were most interested in. We were very pleased with the plan and the peace of mind it provided. This is the second time we have purchased the particular travel insurance plan.
Raymond F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Kyle
Thank you for providing an important piece of information to your fellow travelers. Each policy containing the Cancel for any Reason benefit has a set of guidelines that must be followed in order for this coverage to be in place. It is always important to read through these rules before your purchase a policy, or you can call us at 1-800-487-4722 and our licensed representatives would be more than happy to go over them with you. We are open 7 days a week.Jul 21,2017 -
Crystal
AXA Assistance USA
Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jul 25,2017