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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

Customers rated the AXA Assistance USA Gold plan
4.50 out of 5
2,021
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
AXA Assistance USA Gold
We were fortunate not to have to use the plan. However I do feel your cost for the plan is a bit high. We would recommend your plan to others.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We appreciate your comments and continually use customer feedback to improve our products. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
The trip included a
cruise
AXA Assistance USA Gold
Have insured three vacations through your website. Have never had to use any of the coverage but, peace of mind knowing it is available is the objective.
Donny G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 13,2017
The trip included a
cruise
tour
AXA Assistance USA Gold
Very easy process to apply. Good, clear, and concise paperwork.
Douglas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
The trip included a
tour
AXA Assistance USA Gold
It's very expensive. My friends from the U.K. that I traveled with paid far less. I actually have my own health insurance coverage so some coverage was duplicated.
Loretta M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comment. In the United States, the premiums for Comprehensive plans are based on your trip cost, age of traveler and length of trip. Coverage terms and pricing are regulated by the states, so it would not be surprising to find a difference in pricing.
    Mar 19,2017
AXA Assistance USA Gold
Great insurance. Peace of our mind when you travel overseas. I will highly recommend to have travel insurance. Other country medical is very expenses and they will not see you if you do not have travel insurance. Thanks and Best regards
Chandravadan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 09,2017
The trip included a
tour
AXA Assistance USA Gold
This plan gave me such peace of mind. I wasn't sure, at first, whether or not to even purchase trip insurance. But when I realized how affordable it was, and how easy it was to settle a claim. I knew I had to buy it. I will do so, from AXA, for every trip I take, from now on.
Dan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Feb 27,2017
The trip included a
tour
AXA Assistance USA Gold
Thankfully, I did not need to file a claim. I have already recommended Insure My Trip as a good site for selecting travel insurance.
Phyllis Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 24,2017
The trip included a
tour
AXA Assistance USA Gold
Very satisfied, easy processing. Have used many times.
Nanci C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
cruise
AXA Assistance USA Gold
Fortunately I did not have to use it but I would purchase from AXA again.
Gabriel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Feb 17,2017
The trip included a
cruise
AXA Assistance USA Gold
We had to use our AXA Assistance USA Gold insurance plan due to an unforeseen surgery. AXA was very easy to work with through the claims process. They were timely and very fair with the resulting compensations. We recommend this company and policy.
Laura S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and claim’s experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Feb 13,2017
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