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Travel Insurance Reviews AXA Assistance USA Gold

The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.

To learn more, see the AXA Assistance USA Gold product page.

Customers rated the AXA Assistance USA Gold plan
4.50 out of 5
2,089
ratings and reviews
96%
recommended
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Cruise
Filed claim
AXA Assistance USA Gold
I never needed to use the plan, but I'm glad I had an affordable and comprehensive "safety net" while abroad.
Alexandra D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 20,2016
The trip included a
tour
AXA Assistance USA Gold
I didn't have cause to make a claim or use any of the services this insurance provided so I'm truly unable to say whether or not it was a quality plan/company but the way they have the questionair set up, one has no other choice but to endorse the company.
Liselott G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
AXA Assistance USA Gold
While we did not file a claim, this appeared to be a great plan covering all the major potential problems at generous amounts for travel to a remote location and providing reasonable coverage for the smaller items. All at a very fair price. Will definitely purchase again, or perhaps purchase an annual policy.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
The trip included a
cruise
tour
AXA Assistance USA Gold
Although this plan was half the price of my travel agency's plan, since we didn't need it (luckily) we can't rate their customer service.
Kathy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 14,2016
  • DevelopI
    Photo
    article really helped me in getting info about insurance, visit also http://insurancedevelop.blogspot.co.id
    Jun 15,2016
The trip included a
tour
AXA Assistance USA Gold
Very expensive so will do more research on coverage from other sources that my cover most issues that I already have before next trip.
Betty B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.
    Jun 14,2016
The trip included a
tour
AXA Assistance USA Gold
No claims filed.
Richard K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 09,2016
The trip included a
cruise
AXA Assistance USA Gold
Insurance always feels like a futile expense...until you need it. Purchasing travel insurance brings peace of mind against uncertainties. Thank you AXA!
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Jun 09,2016
The trip included a
cruise
AXA Assistance USA Gold
I didn't have to use it but I was glad to have it. It was good to know I had someone to look out for me.
Kelly G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 08,2016
The trip included a
cruise
AXA Assistance USA Gold
Luckily we didn't have any problems and didn't need to use the insurance. It was comforting knowing that we were covered though.
Raymond S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 06,2016
The trip included a
tour
AXA Assistance USA Gold
Luckily, we did not use your service, just glad it was there, just in case!
Thomas V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Jun 02,2016
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