Travel Insurance Reviews Berkshire Hathaway Travel Protection

With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance.

Customers rated Berkshire Hathaway Travel Protection
4.55 out of 5
68
ratings and reviews
98%
recommended
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Cruise
Filed claim
Berkshire Hathaway Travel Protection ExactCare
The plan was easy to buy and there seemed to be no issues. I cannot comment any further as we did not have one problem that the plan covered. In fact our trip was absolutely trouble free. All I can say is that having this plan did provide peace of mind while we were traveling.
Gerald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
Easy to get the coverage. Cost very reasonable and glad I didn't need to make a claim. Peace of mind worth it!
Nancy R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare Value
Had to file a claim because Irma destroyed our destination. Claims process was very easy, they sent me the claim form and a list of items to provide showing our losses. The list was in no way cumbersome, and I easily provided the documentation they needed. Once I submitted the claim, the money was deposited into my bank account within 3 days. Very pleased and I've purchased the same policy again for our replacement trip.
Joseph H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
the ease of use of your website has made me a loyal customer...very easy to narrow down to the correct products and then to look at the actual policy wording.
Andrew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare Value
Even though we did not have to use our trip insurance coverage we felt very safe and secure during our trip. We definitely will use them again on our next trip.
Martha V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare Value
I was pleased with the coverage provided and the price. Fortunately, we didn't need to make use of it.
Michael E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare Value
I had a claim - I had to return early due to family illness. I started a claim w/ Berkshire Hathaway and rep sounded OK. Then I got their emailed long list of 13 Dr. statements, ID copies, consent forms, hotel receipts, cancellation policy of the airline[s], ticket copies, ticket numbers, etc. etc. etc. etc. etc. etc. they needed before they could begin to review my claim.

It would have taken me hours to get all this material together, if I could of at all. I would guess this is a technique they use to minimize payouts. I feel it would be a waste of my time to try to collect everything they wanted.

I thought one of Warren's companies would be better than this!!! Interesting dichotomy - ins. companies want to sell policies, but then they don't want to pay....

MATERIAL THEY WANTED:
I understand you needed to file a claim for Trip Interruption. We are happy to review your claim once we receive the following information:
Completed claim form - attached.
Patient consent form – must be physically signed (no electronic signatures).
Copy of the trip invoice showing dates of travel, trip costs, and payments for the trip.
Copy of the cancellation policy from the airline, cruise line, hotel, etc. to support the claim for non-refundable items.
Proof of payment for all trip costs.
Proof of any refunds received for the cancelled portions of this trip.
The original airline tickets if they are non-refundable. If you were issued e-tickets, please provide the e-ticket passenger receipt. If they were booked online, please provide the printed ticket confirmation sheet showing your ticket numbers.
Verification of age - a copy of government issued ID or birth certificate.
Proof of reason for the claim - a signed statement from the treating, admitting or discharging physician stating the diagnosis, date of diagnosis, dates of treatment.
Proof of travel – such as a copy of your boarding pass or hotel receipt.
Any other appropriate documentation that may assist in the processing of this claim.
Copies of any newly purchased airline tickets.
Proof of payment for any newly purchased airline tickets.
Once this documentation is received we will review your claim promptly.
martin n. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. It is industry standard for an insurance provider to require documentation to substantiate a claim. We understand that this can be a frustrating process, but we do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Aug 31,2017
Berkshire Hathaway Travel Protection ExactCare
Only major medical and evacuation coverage is important.
Given the restrictions and limitations of USA insurance policies (or even medicare in recent years) a policy for is major medical and evacuation coverage is needed for most international travel.
Ideally there would be a travel policy that only covers international major medical and international evacuation at a lower rate than a more inclusive policy.
On this trip my wife's luggage was delayed for 3 days. We had a very busy itinerary scheduled so we got by with stuff in our carry on luggage. Besides our scheduled itinerary we were busy making phone calls and Emails to both connecting airlines and the London baggage delivery partner pushing each to find and to deliver our luggage.
Since the Berkshire Hathaway Travel Protection ExactCare policy only pays out for items purchased during the delayed luggage interval there was no claim we could file to be reimbursed.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
It felt good to the ability to be reimburse for any medical issues (seeing a doctor or being evacuated). The cost of the car rental could explained better (Liability). There was a major storm that hit the island before that did make some area not accessible. We would have like to have know that since this did effect our trip. It would have been nice to have been told, and maybe make and informed decision on where we wanted to go to not?
Terrance U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    We appreciate you using InsureMyTrip for your travel insurance needs. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 24,2017
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare Value
Set up was easy for my cruise but when I came back to plug in flight details the system did not function. Chats did not help and phone reps could not put in the basic flight details. Forced to dictate the flight details to phone rep to be on record. Frustrating and time consuming!
Warren B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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