Travel Insurance Reviews Berkshire Hathaway Travel Protection
With faster claims than ever, Berkshire Hathaway Travel Protection provides travelers with comprehensive travel insurance that fits their ever moving lifestyle. They have an innovative claim platform that lets travelers initiate a claim with a simple picture from their mobile device. Berkshire Hathaway Travel Protection is a subsidiary of Berkshire Hathaway Specialty Insurance.
Learn more about Berkshire Hathaway Travel Protection.
Berkshire Hathaway Travel Protection
ExactCare
Thank you so much for being there when we needed you!
MARK M. would
recommend this plan to a friend or relative.
-
Brittany GBerkshire Hathaway Travel Protection
Thank you for taking the time to provide your rating. We do appreciate it!Oct 08,2019
Berkshire Hathaway Travel Protection
ExactCare
We don't need trip cancellation insurance which, only medical coverage in case its needed. Berkshire Hathaway provided this at a reasonable price.
Amy C. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Oct 08,2019
Berkshire Hathaway Travel Protection
ExactCare Value
Might be worth it for catastrophic coverage but not much else.
On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?
Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!
In short, we tried to use this policy but it turned out to be worthless to us.
On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?
Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!
In short, we tried to use this policy but it turned out to be worthless to us.
Nelle E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
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Carol
Thank you for your feedback. Berkshire Travel Protection is a comprehensive plan and does offer to wide range of benefits. However, we did forward your request to Berkshire Hathaway who did contact their 3rd party provider and agree that their provider failed to provide you with the level of service that you had a right to expect. Berkshire Hathaway offers their apology and appreciates your bringing this issue to their attention.Oct 15,2019
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare
Prompt changes to coverage on multiple occasions without hassle. Great customer service.
daniel r. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Oct 08,2019
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare
I didn't need to use the plan, but I felt comfortable having it and felt as if the most likely contingencies (lost luggage, delayed or cancelled flights) would be covered.
Megan M. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Oct 08,2019
The trip included a
cruise
Berkshire Hathaway Travel Protection
ExactCare Value
We had a bag either stolen or lost off baggage cart. it was a carry on bag. Was told it was not covered because it wasn't checked in. That was not acceptable to us. will never use this Insurance company again.
Phyllis A. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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Michelle A
Thank you for your review. We are sorry to learn about your experience and we shared your review with Berkshire Hathaway. After receiving your review, Berkshire Hathaway did confirm that you in fact can file a claim for a carry on bag. Bags are not required to be checked in to be covered. If you have any questions or concerns, please feel free to call us at 800-487-4722 and we would be happy to assist you. We look forward to assisting you in the future.Oct 10,2019
The trip included a
tour
Berkshire Hathaway Travel Protection
ExactCare
I did not need to utilize the plan because everything went well. I did appreciate all the e-mail notifications prior to my trip to make certain I had all the information I needed while traveling.
Nona R. would
recommend this plan to a friend or relative.
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Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Sep 27,2019
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare
Perfect. Really appreciated the email and text feedbacks from Berkshire.
Robert W. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for taking the time to provide your rating. We do appreciate it!Sep 27,2019
Berkshire Hathaway Travel Protection
ExactCare
I submitted a claim and it was quickly handled and paid out promptly.
Customer service was great to work with as well.
Customer service was great to work with as well.
Mary R. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your review, we're glad you've had a positive experience.Sep 27,2019
Berkshire Hathaway Travel Protection
ExactCare
I use Insure My Trip for all of my foreign travel, NOT for trip cancellation but rather for those features that might help if an accident or illness occurred while outside of the US (medical, medical evacuation, airline ticket rescheduling penalties for changing your return to US flight, etc.)
Fortunately I have never had to file a claim so I cannot comment on that process. NOTE: Each time the actual insurer, and therefore claims agency, is different because the IMT sales agent is looking for the best value for the country and coverage that I need based on what their vendors are offering at the time. So, I am reviewing only the Berkshire Hathaway offer I paid for, and my IMT sales agent, not the claims process.
I am not sure what incentives are driving the IMT sales agents but they always give the impression of offering me the most affordable plan from what they tell me is a solid provider. So this review is more for that process and that my particular sale agent liked BH for the price & coverage limitations that I gave her.
Fortunately I have never had to file a claim so I cannot comment on that process. NOTE: Each time the actual insurer, and therefore claims agency, is different because the IMT sales agent is looking for the best value for the country and coverage that I need based on what their vendors are offering at the time. So, I am reviewing only the Berkshire Hathaway offer I paid for, and my IMT sales agent, not the claims process.
I am not sure what incentives are driving the IMT sales agents but they always give the impression of offering me the most affordable plan from what they tell me is a solid provider. So this review is more for that process and that my particular sale agent liked BH for the price & coverage limitations that I gave her.
Charlotte J. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Sep 17,2019