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Travel Insurance Reviews Berkshire Hathaway Travel Protection ExactCare®

The Berkshire Hathaway ExactCare plan includes excellent comprehensive benefits such as trip cancellation, trip interruption, baggage protection and travel delay. Medical and emergency medical evacuation coverage is also included. Below are the reviews from travelers like you who have used this plan.

Learn more about Berkshire Hathaway Travel Protection.

Customers rated the Berkshire Hathaway Travel Protection ExactCare plan
4.67 out of 5
1,028
ratings and reviews
96%
recommended
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Filed claim
Berkshire Hathaway Travel Protection ExactCare
Purchased the Exact Care plan for a recent trip to Mexico during hurricane season. On our departure day a named tropical storm hit us and flight was cancelled. We incurred another night stay at a hotel, as well as food cost. Saved all my receipts of expensive incurred and email communication from airline confirming cancellation, and submitted it with my claim. Claim was processed way sooner than company originally stated and my full claim was approved. Payment was received less than 24 hours after claim was approved. Will definitely purchase trip insurance from Berkshire Hathaway again. They will be my go to travel insurance company from now on.
Gabriela S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your review, we're glad you've had a positive experience.
    Mar 31,2021
Berkshire Hathaway Travel Protection ExactCare
OUSTANDING COMPANY !! We did unfortunately have a claim and it was processed so rapidly, and without any problem- it was really an excellent experience. Highly recommended.
RHEA N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Satisfaction
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  • Empty Comment
The trip included a
cruise
Berkshire Hathaway Travel Protection ExactCare
I purchased the plan after I made the final payment on a 32 day cruise. I wanted to protect the cost of the cruise ($70K)) in case one of our elderly parents became ill that might make us need to cancel the trip. But on the cruise, I caught an upper respiratory infection that turned into acute bronchitis. I ended up needing multiple visits to the ship’s doctor which resulted in $5400 bill. My Medicare supplement includes 80% coverage outside of the US. After I was reimbursed the 80%, I filed with Berkshire Hathaway for the remaining 20% and they covered it. I didn’t purchase the policy for the medical coverage but I sure was happy that it included it. It’s coverage was secondary because I did not purchase the policy when I made my initial deposit. Filing was straight forward via their website.
They have a checklist of all documentation required so there was no communication needed after I sent in the package. It did take a couple of months for reimbursement as I filed during Covid-19 pandemic.
I plan to use this company for all future travel that I want to insure. Their price for coverage was much less than that offered by the cruise line. Next time I plan to purchase it when I make my initial trip deposit.
I feel confident in purchasing from this company and highly recommend it.
Lillian C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Carol Mueller
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your valuable input and kind praise. Your feedback is important to us.
    Jul 22,2020
The trip included a
tour
Berkshire Hathaway Travel Protection ExactCare
I did not use the plan so I am not sure how good it was :) It was easy to obtain and the price was fair. I will consider again in future travels.
Kathi Jane S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for taking the time to provide your rating. and feedback. We do appreciate it!
    Apr 06,2020
Berkshire Hathaway Travel Protection ExactCare
I became a fan of travel insurance after a friend had to be medically evacuated from Mexico during a cruise due to kidney stones.The price was right for the coverage I wanted, especially medical evacuation. You never know how good a plan is until you need to use it and I haven't had to use one yet.
Steven F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Brittany G
    Berkshire Hathaway Travel Protection
    Photo
    Thank you for your feedback, we appreciate it!
    Apr 06,2020
Berkshire Hathaway Travel Protection ExactCare
I'm writing my review AFTER my claim was processed. On the plus side, it was processed quickly and submitting the claim and talking with a customer representative was a positive experience. In the end, I did receive a partial reimbursement for a my claim (about 1/3 of the total). The claim was associated with the early days of the COVID-19 outbreak when I was denied entry to my destination due to the outbreak half way to my ultimate destination. The reality is that travel insurance by design doesn't cover *unnamed* events (e.g. who knew the COVID-19 virus was going to happen and thus its impacts are not covered), so they were able deny a large fraction of my claim. This is unfortunate, but the reality of travel insurance. Why would I recommend BHTP? Because they did cover part of my expenses, which is way better than the experience of some of my traveling companions whose claims were flat out denied.
Erik W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
I never went to italy due to pandemic.
Roman A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Berkshire Hathaway Travel Protection ExactCare
No trip interruption for Covid, a serious negative
Emily E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection ExactCare
My cruise was cancelled mid stream. Regent the cruise line has promised a full refund for the cruise portion only. But Not the airfare.
I asked if my policy covered the airfare on this truncated cruise.
Your Customer service could not provide an answer.
Why not?
The policy is the policy. Why can't insure my trip tell me what is covered or not covered?
The response: File a claim and we will let you know is unsatisfactory.
John P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol Mueller
    Berkshire Hathaway Travel Protection
    Photo
    We're sorry your trip did not go as planned. We encourage all of our insureds who feel they may be eligible for coverage to file a claim as each claim is reviewed on its own merit and in the order of when it was received, regardless of how simple of complex the claim may be.
    Jun 03,2020
Berkshire Hathaway Travel Protection ExactCare
I felt secure having the plan while I was in South America. Fortunately I didn't need to activate it, but it was there if I needed it. Too bad US Medicare doesn't allow for outside-USA coverage.
Brian J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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