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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
11,302
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Didn’t need to use it but it helps traveling when you know you have coverage for most incidents
Beatrice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have to use it this time.
John W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I already have a plan that covers medical/emergency evacuation costs. I just want to cover the investment in my travel costs, such as airline tickets, cruise costs, etc. Your company required me to include medical/evacuation costs in your coverage. Duplicate cost for me.
Christine O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Unfortunately, none of the insurance providers featured on our website offer Trip Cancellation only plans. However, we do offer plans from the leading providers of travel insurance, which allowed you to quote, compare and select the Generali Standard plan as a competitive choice for your trip.

    Please also note that Trip Cancellation reimburses you for your prepaid non-refundable travel expenses if you must cancel your trip for a covered peril which varies from plan to plan. Generali's Standard plan offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption, which protects the investment you have made in the trip, and also provides reimbursement for incidents which could occur after departure, such as lost and/or delayed luggage, travel delay, and emergency hospitalization and medical transportation up to the policy limits.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Jun 18,2019
Generali Global Assistance Preferred
The plan we chose gave us the coverage we wanted, as my spouse traveled to a different country, it gave me peace of mind as I stayed home that if a incident arose that the insurance would take care of most any health problem.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have to use this insurance, but it did provide a sense of security against unexpected problems or expenses.
Angelo D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
WE never take a vacation without you..........
Tom T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for loyalty. Your policy history lists at least seven Generali Global Assistance policies purchased from InsureMyTrip since 2010.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jun 18,2019
Generali Global Assistance Standard
Fortunately we did not have to use the plan coverage, which is the only reason I cannot confirm if it "covered everything" and why I rated it a 4 star. However the woman who helped me with the program when I first signed on for the 3 passengers involved was amazing, patient, clear in explanation and very thorough both on the phone and in email follow up. I am sorry I cannot recall her name but I give her 10 stars for customer service and I would certainly use this plan again on future trips.
Thank you,
Debra O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not use it so I cannot say if the company would have satisfied any claim I might have.
CAROL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
We did not have to use any part of the travel insurance. Good to know that if we needed it, it was there for us.
Rita G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was very satisfied with the Standard plan and for a trip costing In the thousands found the price to be very competitive. I am so glad I did not have to use the plan for any components of our SE Asia trip.
I will share that we had to use an earlier Generali Global Asistance Standard plan when our trip was cancelled to the Turks & Caicos due to adverse weather conditions. The Plan reimbursed us our entire lodging expense which was non-refundable. I plan to keep using Generali when I have incurred major expenses that need to be insured. Thank you
George F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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