Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Luckily, no experience with claims. It was the lease expensive plan on the web site.
Dinesh S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
A good comprehensive plan, with the coverage I was looking for, at a reasonable price.
Leonel P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I called General Global on 9/20, after going to my London hotel, trying to check in, was told no hot water, and they didn’t know when it would be fixed, waiting for a part. Rep. Looked at my policy and I was told not covered for trip interruption, even though I didn’t know if hot water problem would be fixed, and I would need to go to another hotel. I was very disappointed with General Global coverage. . Eventually there was hot water.
Lynda Romano. [email protected]
Lynda Romano. [email protected]
Lynda R. would not
recommend this plan to a friend or relative.
-
Angie
At Generali Travel Insurance, we take customer service very seriously. We’re sorry we didn’t meet your expectation. Our travel assistance line is available 24/7/365, to provide emergency assistance. We will review your call recording to ensure our team is providing the best service possible. We appreciate your feedback and your business, Lynda.Oct 02,2023
The trip included a
tour
Generali Global Assistance
Preferred
Although we did not to file any sort of claim, I always feel better knowing I am insured in case of accident or injury, in addition to other things like flight delay, luggage delay, etc.
Laurie P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Although we all hate spending money for insurance, just having it gave me peace of mind
Paula G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Can’t assess my satisfaction as I did not need to make a claim
Arlene D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We didn't have to submit a claim for coverage, thankfully! But we did have good coverage in case we needed it! Never travel without insurance, especially foreign travel!
Karen S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We didn't need to use the plan, but I am thankful that we had it
Dawnmarie E. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Staff on the phone were professional, and helpful. They worked hard to answer all my questions. I felt like they wanted to be sure I understood ithe coverages. I felt I was covered on the trip. I have no way of commenting on the process of filing a claim or how claims would have been accepted and paid. But their attention to making sure my questions were answered in the initial interactions installed confidence they would be handled professionally.
Stephen C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I went on a bus trip to Mt. Rushmore and then Yellowstone. Trip perfect did not need t file any claims, Thanks for the interest and the great rates.
Michael M. would
recommend this plan to a friend or relative.