Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,388
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Very happy with how things were handled promptly and fairly. The agent who worked with us was understanding and professional. I have already taken another travel policy with them.
Bruce R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately never had to use the insurance.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
will use your website again. thanks
Rodolfo T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Thanks
Mauricio V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Everything that I requested to be covered, processed very accurate and fast.
I am completely satisfied with Generali Global Assistance & Insurance company.
David V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
So many of the reviews are not based on how claims were covered or processed. I had the unfortunate experience to have to file a claim due to a trip delay. I called the representative to review my options for coverage and received knowledgeable advice. I ended up taking another flight with additional fees, rent a car and drive 6 hours to get home. I submitted my expenses and explanation and received the compensation allowed by the plan within 3 weeks of filing. Would recommend!
Wrenae S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did not file a claim so I can not comment on how well the plan covered loss
Matthew E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I didn't have to file a claim, it was good to know I was covered should anything happen. It was a reasonable cost for peace of mind.
Vicki G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I was able to enjoy our trip and had peace of mind with the insurance coverage we had.
David F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
You don’t want to have to use travel insurance - - but if you do need it, you are happy to have it. Over the years I have insured a dozen or so trips and only one claim - I am happy with all results and will insure the next trip - my rule of thumb is if I have $5,000 of cost that is fixed and not refundable - I insure.
Douglas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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