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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
13,218
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We were pleased with both the price and the coverage, especially the Covid coverage. However, since we had no problems and made no claims on the insurance policy, we cannot comment on the company's response to claims.
Michael S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good communication from insuremytrip prior to travel. I felt the company was indeed on top of watching out for any unforeseen events, which, fortunately, did not arise. Will certainly use this company again when I travel.
Judith H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't need = a GOOD thing!...
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to check and compare different plans. Fortunately, we did not need any of the coverage provided, but in these crazy times that we live in, it was good to have the insurance if it were needed.
Bryan M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
"NEVER" travel without travel insurance ... especially overseas!! Generali (formerly CSA) has been my travel insurance company of choice for many years. In 2007 while traveling in Italy one member of our party had a heart attack and naturally our vacation was cut short. Generali (CSA at the time) made filing a claim very easy and was quick to respond with payment for our lost travel expenses. In the end it all turned out okay but there is no doubt that having a good travel insurance plan with you will make any unexpected events a lot less stressful. From that trip forward Generali is the only company I will use. Luckily, I have not needed to file another claim since then but just knowing that we are insured against the "unexpected" makes the small expense of travel insurance well worth every penny that it costs. Don't think it can't happen to you ... You never know! Highly recommended!
GARY R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I felt confident that I would have the coverage I needed in the event of a problem. I thought it was reasonably priced. The customer service representative that helped me make a change in my travel dates and was efficient and pleasant. I will use this company again.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
excellent Job by Generali Insurance.
Shirish G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I can only speak from the vantage point of not having to file a claim. Insurance is one of the few things that you pay good money for and hope that you never need to use it. The plan covered my priorities and, when compared to other plans, was reasonably priced. I always purchase travel insurance before a major trip and priortize medical and evacuation coverage. Those two items can add up to hundreds of thousands of dollars in extreme cases. This policy fit that bill.
MICHAEL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Excellent Customer Service support!
JORGE L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
The agent explained everything and compared various plans tailored to our needs. A great service.
Sandra F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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