For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
12,936
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
I saw Generali offices in several cities we visited, and this reassured me that my confidence in Generali is not misplaced. Luckily, unlike after a prior trip to Europe, we will not need to file a claim this time .
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Even though we did not file a claim, having the Generali Global plan provided good peace of mind while traveling during times of covid and airline delays.
Mallory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Fortunately we did not need to use the insurance, so I can’t speak to how the response would have been had I filed a claim.

I thought the cost was reasonable for what seemed to be decent coverage and gave me peace of mind.
Rose Marie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not need to use it but always feel more comfortable having it.
DONNA W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
It was a little bit expensive for our ages but it was a good travel plan and worth it. The country we traveled required a travel insurance and we had no problem presenting our insurance. We felt safe that we were insured to cover any eventualities that could ruin our vacation.
Roland R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We did not need to make a claim. This policy provided excellent coverage especially needed during Covid pandemic.
Edward K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had a change in travel dates due to pulling out of a tour, so not only were my dates changed, but the amount of coverage I needed went way down due to now traveling on my own. I called Generali the week before I was to leave -- they changed the dates and refunded the difference between my original coverage and what my new coverage was. The change and refund was same day. I was very impressed with their responsiveness and will certainly use them again the next trip I take.
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We are just back from a 2 week visit to London and a cruise to France, Spain, Portugal and Belgium. While my credit card provides trip cancellation and trip interruption insurance, I purchased this policy for emergency medical and emergency evacuation coverage as well as Covid coverage. The Covid coverage gave me great peace of mind. While I did not file a claim, we came very close to needing to file one. We tested negative for Covid in order to fly back to the US but by the time we returned home my husband tested positive for Covid. I am glad we had this policy even if we did not need to file a claim.
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was pleased with the Covid coverage included in this plan. Fortunately, we did not have to use it, but it was there in case we had to quarantine while out of the country.
Britton G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
No hassle insurance plan for travelling to destinations where insurance is required. It covers more than any other plan, it is easy to get and gives you peace of mind when in another country. Mine covered Covid 19 hospitalization as well as plane schedule changes among many other perks. Very satisfied.
Fernando A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. Medjet
    (4.66)
  3. Trawick International
    (4.63)
  4. Berkshire Hathaway Travel Protection
    (4.64)
  5. Nationwide
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.53)
  2. GeoBlue
    (4.49)
  3. Travelex
    (4.46)
  4. John Hancock Insurance Agency, Inc.
    (4.40)
  5. AIG Travel
    (4.33)