Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,408
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Custom
As the bumper sticker says "Stuff Happens". Nice to travel with the knowledge that our prepaid expenses would be covered if we had to cancel the trip. Also nice to have the health coverage.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom Luxe
We did not need to use this trip insurance but have had to do so at various times in the past. For any trip that involves substantial cost, my wife and I always purchase trip insurance.
Carl Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Plan looked great on paper and was low cost. Didn't have to file a claim, though, so never really tested it.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
Fortunately we didn’t have to use the insurance. The keeping in touch made us feel secure.
Ronald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
I was on a timeline with signing on for a tour at the last minute. General Global Assistance was able to put together a plan that met my needs very quickly.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
Did not expect it would be needed but it was required by the outfitter otherwise I would not have purchased it.
Keith S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Very comforting and reassuring to know I had this plan in my back-pocket.
Bernardo P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
I found it to be very very expensive It seems to me that if a person age 75 is in excellent health and strength taking no medications should be have a lower rate! I had NO sea sickness whatsoever and didn’t need motion meds the whole trip!
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    If you have any additional questions or concerns, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Mar 15,2018
Generali Global Assistance Custom
We debated whether to purchase trip insurance, but eventually decided to do so. As we had no claims during our trip (thankfully), we can't comment on the claim process.
Jonathan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Thank goodness we didn't have to start a claim but felt confident in this policy in case we had to. Would recommend.
Madsen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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