Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,408
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Custom
We did not have any reason to file a claim. But, several years ago we had to cancel a trip due to medical emergency. The claim was simple to file and paid quickly. I trust this company.
Barbara N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Customer representative was most helpful in answering questions prior to taking out policy. The procedure was handled professionally and quickly.
David M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since you can judge an insurance plan only if you have a claim and we tried to do everything the safe way. It looks like the trip went nice and smooth as planed I have nothing else to add.
Tuvya S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
I think a review would be valid only if I filed a claim - still no experience with your company. I put 3 stars for each - would rather say “no opinion.”
Theresa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
We planned a trip through Allegiant and bought travel insurance through their package. Once I read through the insurance coverage, I realized there was no refund if we had to cancel the trip, just a voucher with a time limit for redemption. We bought the package 6 months in advance. Because of our age (late 60s and early 70s) I cancelled the travel package. Then rebought the travel package without travel insurance and went shopping for our own coverage. General Global was our choice because of the coverage and price. Happily, we did not need to file a claim.
Linda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
I plan to 'check out' Generali Global for upcoming trips.
Elena A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Didn't need it, but the price was reasonable for the coverage provided.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
I did not go on the trip, however, I'll use the service again.
Jose M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom Luxe
Once I had studied the web site I called the toll free number and a member of your team worked with me for an hour to figure out the best trip insurance for me and my husband. I really appreciated her taking so much time to answer my questions. I feel we got the appropriate coverage.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom Luxe
The evacuation aspect of this policy was exactly what we were looking for.
Paula H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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