Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,143
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
Unexpected accidents can happen at any time, including vacations! Since I purchased insurance, I had peace of mind that I’m prepared for the worst. Thank you.
Maureen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Your agent was personable and knowledgeable plus very articulate! No problems!
Lawrence C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Did not have to file a claim, so I can't rate whether I would recommend the company. I do know that if you need to file a claim, the # 1 recommenation I can give is "HOLD ON TO ALL OF YOUR RECEIPTS".
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Wonderful personal service and policy was half the price of the touring company’s plan!
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
As always with Insure My Trip, the service is great. We just hope to never make a claim !
Mark M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I actually recommended this to the 6 people I was traveling with to Alaska and they all purchased the plan.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Happily, we didn't have to file a claim so I can't comment on that. It did provide us peace of mind at a reasonable cost.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great coverage. Covered the necessities.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I did not need to file any claims for my trip, but the insurance gave me peace of mind, which is worth a lot to me.
Blake S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We stayed at a terrible place. Going elsewhere would not have been covered. Not good.
Kayla M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your reply.

    It is important to note that all Comprehensive Plans include a list of covered reasons under Trip Cancellation and Trip Interruption.
    These covered reasons will vary by plan and, while they may meet many traveler’s needs, they do not cover every issue that may arise.

    We suggest that you contact us for assistance in quoting and comparing plans for a future trip. Although we do not know of any plans where Trip Interruption will reimburse you just to change accommodations that you find unacceptable, there are some plans that, in addition to "Cancel for Any Reason", also offer "Interrupt for Any Reason".

    We are available weekdays from 7:00 AM to midnight EST and weekends from 9:00 to 9:00 EST. We look forward to hearing from you.
    Jul 27,2018
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