Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,156
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
fortunately, didn't need to activate the policy, but at 74, was glad to have the safety net. signing up was easy and they let you pick the options you may need.
PENELOPE G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not need it but made the trip a lot more relaxing knowing we were covered.
Frederick G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I think that my coverage was good and that the price was reasonable. The good news was that I did not need it.'
Charlotte B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I took out the insurance just in case, but didn't need to use it as all went well with our trip. The insurance fee was reasonable and my dealings with the company were fine.
Deborah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Didn't need to use it so have no idea how the claims process would have gone.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn’t have any claims which is great - I am a firm believer that if you prepare for the worst, it probably won’t happen. Having this policy gave me peace of mind that if something did go wrong, we would be covered.
LISA L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Glad to have had it. Happy that I didn't need it.
Artem F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Applying for insurance was made easy and was reasonably priced. Fortunately, I didn't need to use it .
Roberta G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Great service, very prompt response to a claim related to my damaged luggage. I will HIGHLY recommend this Insurance Company, it is BEST IN CLASS! Thanks!
CARLOS F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Preferred
I was thankful that this year I did not need to claim anything, but it was good to know that the plan was there had I needed it. Last year there was an issue with the airlines, and while they did not charge me anything, General Global was able to help out where it was needed. Next trip, I'll insure with General Global.
Jacqueline W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.65)
  4. Nationwide
    (4.63)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Allianz Global Assistance
    (4.53)
  3. Crum & Forster - Travel Insured International
    (4.52)
  4. Berkshire Hathaway Travel Protection
    (4.51)
  5. Travelex
    (4.51)