Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,383
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I wish that your company could have a partial refund to customer who did not file a claim.
Gregory T. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are happy to hear that your trip went well and you did not have any issues that would cause you to use the plan. Travel insurance does provide peace of mind in case you do have to use it, but unfortunately, no travel insurance provider would issue you a refund after you've taken a trip.

    Your plan did have a 10 Day Review Period to request a refund after you purchase. If after you look over your policy, you find that it does not meet your needs, you can cancel it while you are inside the review period. Comprehensive travel insurance goes into effect for you the following day after you purchase a plan to cover you for Trip Cancellation.

    In the future, please consider calling us prior to purchasing a plan so that we can assist you in answering any questions that you may have. Our toll free telephone number is 800-487-4722.
    Apr 17,2018
The trip included a
cruise
Generali Global Assistance Custom
Worth every penney for piece of mind.
MARY A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Service, Service, Service!
Walter M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Fortunately, we didn't have to file a claim. Unfortunately, the only time you really know if a service is worth your money is when you file a claim.
Jaime F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I, most fortunately,did not have occasion or incident to see if the plan would be easy and uncontentious for compensation. So all is good.
Maria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Since I did not file a claim, it is hard to know the value of such insurance. I have used travel insurance before and in many cases when filing a claim, I rate the insurer based on the ease of filing the claim. In this case, I did not have to do so, and with that said, it makes it difficult to rate this program. Overall, much of these plans are often too costly, but I accepted this plan due to my international travels.
Donald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
Love CSA. They have always been fair with us.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I'm always satisfied when I do not have to make a claim. It was pretty expensive but peace of mind comes with a price.
KENNETH Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
Fortunately, we did not have to use this plan but it was the best value for us and it was easy to use the site. I hope, if necessary, the plan would have met our needs.
Daniel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since there was no occasion to have to file a claim on this coverage, a review is not applicable.
Margaret U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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