Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,296
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Din not need to use the coverage.
Sheldron S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I thought the price was good and was happy with the whole process. One suggestion: you should offer a repeat customer discount of some sort.
Thomas M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Customer service was excellent. I realized I had put the wrong date for my return trip, the advisor I spoke with made the change of date free of drama.
elizabeth b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was glad to have it for peace of mind. I was even happier not to have to use it!
Martha S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We purchased this plan so as have pice of mind we are covered for a loss. We almost needed it when our train was delayed. Luckily the train service came through in the end.
Linda C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Although I didn't need to file a claim, the plan gave me peace of mind. It was easy to purchase online and covered everything we needed for a reasonable price. Would use them again.
Nichole J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
We have used this plane several times and have never been disappointed.
Frank J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
The plan included all of the areas I wanted insured at a very reasonable price. I was quite pleased to find it.
Thomas L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I had to extend my stay with two days and called to extend the insurance coverage,of course for an extra charge.To my surprise I was told they were unable to offer that.I was shocked when they also declined to sell me a new policy for the two extra days.I think it is very rigid and customer unfriendly.For that reason,I will never use Generali again.
Thor B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. Unfortunately, with any Comprehensive plan, after you leave home the plan cannot be extended. The Generali Global Assistance Premium plan offers extension of coverage in the following event:
    "Extension of Coverage
    All coverages under the Policy will be extended if your
    entire Trip is covered by the Policy and your return is
    delayed by unavoidable circumstances beyond your
    control. If coverage is extended for the above reasons,
    coverage will end on the earlier of the date you reach your
    originally scheduled return destination or seven (7) days
    after the Scheduled Return Date."

    In the future, if you are extending a trip, please call us at 800-487-4722 and we can go over any available Single-Trip Medical plans for the additional dates that you need coverage.
    Oct 04,2018
The trip included a
tour
Generali Global Assistance Standard
I had peace of mind having purchased the plan. I was happy that I didn't need it though.
Annette H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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