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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.58 out of 5
866
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
I filed a claim last year over a flight delay. Generals Global Assistance paid promptly. They were also helpful when I had a medical issue. That's why I stayed with them on my recent trip.
Bruce C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Overall the plan is fine, from my point it costly
Milia G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We were doing both a flight and a cruise, but the online page only allows you to click on one type of travel. As a result, I had to call, and the Tech was able to help me. I always go to your site to compare and have told numerous others. I have not had to use it, but it is peace of mind knowing I have it.
Jack F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
I've before and plan to do so in the future
Patrick S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 4 1/2 star review of the Generali Preferred. We are pleased to hear that you will continue to use Generali and InsureMyTrip for your future travel.
    May 31,2019
The trip included a
tour
Generali Global Assistance Preferred
It is a comfort to know that you have a medical umbrella over you when traveling outside the country.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
One of the participants in our group fell face forward while walking to one of our destinations. She was seen at a walk-in clinic and fortunately no major injuries were found. Although her facial injuries were evident and she was "shaken up" for a couple of days, she decided to continue with the trip. However, that experience brought home the need to have insurance.
Kathleen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your 5 star review for the Generali Preferred plan. Many of our customers tell us that witnessing a sickness or injury during a trip reminds them that there is a real need for travel insurance.

    Please keep in mind that if you did have an emergency, you would have called Generali as soon as reasonably possible! Your policy includes claims and 24-hour assistance phone numbers for both inside and outside of the United States, ensuring that you can get in touch with Generali at any time. Of course, if you're in a dire medical emergency you would want to seek care immediately and worry about contacting Generali once you're stable.

    However, you will need to know what documentation will be most important for you to secure before returning home. We cannot stress enough that you should save your receipts and proof of expenses so that you can be accurately reimbursed, whether it be costs due to a delay of travel for hotel or meal, or medical records for emergency treatment received. This is especially important for medical care received overseas, since it can be incredibly difficult to get this paperwork once you have returned home.
    May 31,2019
The trip included a
cruise
Generali Global Assistance Preferred
I twisted my knee badly on the fourth day of a back to back cruise and visited Carnival Sunshine medical. The on-call physician listened to my complaint, did a few checks, and gave me a compression brace for my knee. I was impressed with the onboard physician but also very impressed with the speed that Generali processed my claim. While the claim was small (only $175), it was processed quickly and a check put in the mail. I have two more cruises already planned for this year and will definitely give Generali my business.
Richard O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Did not use the plan.
John O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully we did not need to file any claims!
All went well with our trip.
Mitchel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
The ultimate test of an insurance policy is made when a claim is made. Since no claim was made it is not possible to evaluate the policy.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your comments.

    Although we agree that the most accurate basis for evaluating a policy would include the claim process, you apparently found that this plan was fairly priced and did include the important items and events that most concerned you.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 28,2019
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