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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

Customers rated the Generali Global Assistance Preferred plan
4.57 out of 5
881
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Did not have to use the plan but was glad to know we had it if needed.
Neal K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
This review points out the poor coverage of most policies on the market today. Insurance coverage has to be rated upon the actual care,concern and paid coverage in the event of a major health event . Imagine getting stranded in a 3rd world country and subjected to long term lower quality health care because an insurance company employee decides the care is “adequate. This policy, like most others, has inadequate coverage requirements for evacuation/repatriation. It is unreasonable not to cover for return to home venue rather than closest facility. Also unreasonable not to take into consideration the best medical care available rather than merely “adequate”`.
The cost of coverage for a 6 day trip was excessive.
Charles E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for taking the time to complete this review. Travel insurance plans and premium are determined by each state's insurance department. Premiums are generally based on the age of the traveler, trip cost and length of trip.

    Travel insurance providers, who maintain large databases of skilled medical providers and transportation firms, are skilled at handling these types of emergency medical situations. The providers' 24 hour emergency assistance centers are staffed with highly trained individuals who can handle language translation and are trained to ensure that escorts and the appropriate medical equipment are on board. They will coordinate with the host country, local authorities, and the traveler’s physician to determine the best and safest method of transportation as well as managing payment and timing of services. The 24 hr assistance also keeps in touch with family members advising them of the schedule and the traveler's progress in getting back home which includes handling immigration documentation, flight clearances, coordinating ground transportation as well as entry to an appropriate medical facility.
    Feb 20,2019
The trip included a
tour
Generali Global Assistance Preferred
Easy to sign up and gives me reassurance when traveling.
Melanie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I buy for peace of mind - I did not need to use it So I am happy
Leland D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Claim was processed promptly and smoothly as with all my previous experience with CSA. Great company!
Anna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although we didn't file a claim, we made a couple changes prior to leaving on our 20 day trip to Ecuador and the Galapagos. The changes were handled easily, promptly, and documented shortly after. We would use Generali again when the need for TI arises.
Boniface D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Since we did not use it. We were happy with it!
Vincent C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Just felt plan too expensive.
Don T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Glad I did not need to file a claim.
Susan W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
As will all insurance a purchaser never knows how good it is unless a claim is filed. l We had the good fortunate of not needing to file a claim so are really not able to evaluate our policy.
Dorothy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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