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Travel Insurance Reviews Generali Global Assistance Preferred

The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.

To learn more, see the Generali Global Assistance Preferred product page.

Customers rated the Generali Global Assistance Preferred plan
4.55 out of 5
1,515
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Talking with others who have traveled, it was comforting to know that if there was a problem I had somewhere to turn.
Dorothy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not need to use this plan just the safety of knowing it was there just in case it was needed was well worth the cost
Brenda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not really have to use it but felt good traveling knowing I have insurance in case emergency happens.
Cheryl Lynn N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, no need to access Comprehensive insurance
Neil G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although I did not use the plan, I was glad I had it in case of an issue.
May P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I put in a baggage claim. The bag clearly arrive late and we had a cruise to make so submitted cost for car to go to the airport and pick it up. Claim denied as not covered. Very unhappy with that.
Peter R. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We appreciate your feedback, Peter. We are sorry for not meeting your expectations. Unfortunately, we are unable to locate a claim based on the information in the review. Please email our marketing team so we can offer further assistance @[email protected] with additional information. We hope to hear from you soon.

    Jun 20,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Very easy to purchase and gave us peace of mind!
Robert W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I did not have any problems during my trip, so I did not have to use my insurance.
But I am happy with plan I purchased. It is worth it to have peace of mind while one is on vacation.
Alexander D. would recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback! We are pleased to hear that you enjoyed your travels.
    May 22,2024
The trip included a
tour
Generali Global Assistance Preferred
Reasonable price for great peace of mind!
Barbara S. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star rating - Generali Global Assistance is committed to making every customer a satisfied one.
    May 22,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
It was an easy process to obtain a price to insure my trip. I had another quote to compare against. It was very easy to complete my purchase over the phone and get my questions answered as we went along. I was satisfied with my purchase and my coverage.
Leroy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.
    May 22,2024
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