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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers rated the Generali Global Assistance Premium plan
4.54 out of 5
2,057
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
I had to extend my stay with two days and called to extend the insurance coverage,of course for an extra charge.To my surprise I was told they were unable to offer that.I was shocked when they also declined to sell me a new policy for the two extra days.I think it is very rigid and customer unfriendly.For that reason,I will never use Generali again.
Thor B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback. Unfortunately, with any Comprehensive plan, after you leave home the plan cannot be extended. The Generali Global Assistance Premium plan offers extension of coverage in the following event:
    "Extension of Coverage
    All coverages under the Policy will be extended if your
    entire Trip is covered by the Policy and your return is
    delayed by unavoidable circumstances beyond your
    control. If coverage is extended for the above reasons,
    coverage will end on the earlier of the date you reach your
    originally scheduled return destination or seven (7) days
    after the Scheduled Return Date."

    In the future, if you are extending a trip, please call us at 800-487-4722 and we can go over any available Single-Trip Medical plans for the additional dates that you need coverage.
    Oct 04,2018
The trip included a
tour
Generali Global Assistance Premium
The plan is an excellent value for the benefits covered.
Thomas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
No problems on my trip so I did not use the insurance. It was good to have just in case.
Tierney B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
did not need to use this trip but have before. No issues
Alfred H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Forms were a bit complicated and "Patiient Authorization" form intrusive. However, I called and told the rep that my travel companion refused to fill it out. The rep told me to go ahead and file the claim without it. I received full reimbursement for my losses, so I am not complaining. Called customer service a couple of other times, and the reps were all very helpful, friendly and knowledgable. Very good service. As far as price of coverage goes, this is the first time I bought a policy with preexisting condition waiver. So I really have no authority to judge. Travelling to Russia and at my age of 73, I didn't see any more than 2 companies with Insure My Trip offering such coverage. Might have been the only one. If there were 2, this was the cheaper one.
Marjorie Y. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Not expensive and gave us peace of mind while traveling in Spain.
Lucinda N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Didn't need to use but nice to know it was there if needed. They had a car rental coverage which was also nice and provided peace of mind as you never know what may happen when abroad.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I had never gotten trip insurance before. But our trip to Spain required so many purchases of tickets and hotels ahead of time that I was worried about the thought of something happening. Researching and purchasing of this insurance was so easy. And cost was very reasonable. Glad we did it. Great piece of mind. Would do it again on a big trip.
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Filed a claim after a flight was canceled and we had to purchase a last minute more expensive ticket on another airline. Generali paid the difference between the two tickets. They approved the claim in one day and we received a check two weeks later. My advice is to send ALL documents relating to the claim even if it seems redundant.
Patricia M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Very easy to choose plan and order online.

As expected, no claims - but good to know I had the coverage.
Allan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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