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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

Customers rated the Generali Global Assistance Premium plan
4.55 out of 5
1,843
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Although thankfully we did not have to file a claim, the purchase process was efficient, details we clear and price was competitive. InsureMyTrip pre-trip communication was helpful and reassuring. We now know where to come in the future!
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Always have good and efficient service and good travel coverage with insuremytrip.
Harriett L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Purchasing the plan online was quick, easy and pretty self explanatory, not to mention the reasonable rates.
Terence Longine Rohan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
well I purchased travel insurance from you several times ...thus far I never had to use it
so I can’t judge ...
gerd O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The claim was settled appropriately after a few phone calls.
Jacque D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I did not have to make a claim, fortunately. However, I cannot comment on the most important part of the plan, which is how well the claim process works.
RICHARD T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Flights were cancelled due to bad weather. Called CSA and was given all of the information I needed to file a claim for our plan. Agent was very friendly and helpful. I was able to purchase alternate travel arrangements at the airport and still make our cruise departure in time. We were reimbursed in a reasonable time frame after the trip and the claims process was smooth. We have been a regular customer of CSA and made a couple claims over the years. Based on this experience and past experiences, we will continue to be a customer for a long time.
Daniel L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
we have it just in case
Harry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Inexpensive way to have peace of mind when traveling.
Margaret S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I learned during this trip's insurance purpose that these plans are less useful for the non-medical aspects of a trip. It became clear to me that these plans are targeted more to folks that pay all costs and have no option of receiving a refund ONLY as of the day prior to your trip's departure.

For example, on our most recent 23 day trip one of our B&Bs would not give refunds after we were only four days into our trip and most other B&Bs would not give refunds only a few days prior to our first night's stay. According the person we spoke to at Insuremytrip there were no CSA or other companys' policies that would cover that situation since it was still refundable as of the day we left for our trip. So if we would have had to return home suddenly after five days into our trip, we would have lost the money for the B&B that needed 3 weeks notice for a full refund. In addition if both of us on this policy would have been incapacitated and unable to cancel all the other B&Bs that had better refund policies (say 2 or 3 days before our stay at them), we would still have to pay those B&Bs.

SO BE FOREWARNED: CSA and other companies will NOT pay unless it was prepaid and non-refundable the day before leaving on your trip. Perhaps the chances of this happening are low but it makes it more difficult to determine the amount of insurance to purchase...I had to file an amendment several times as I further planned the B+Bs for our trip. The travel part of the insurance seems to cater to the fully up front funded vacation via a third party. Wouldn't they have formulas to determine that risk an just fully cover all costs if something should happen during the trip?

That said the medical part of the policy is worth it. We didn't use it during this trip but we had to during a previous trip and were very satisfied.
Stephen S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We appreciate that you chose InsureMyTrip for your travel insurance needs. We hope that fellow customers will find your review and our response to be educational and informative. The industry standard for costs that are insurable for trip cancellation and trip interruption would be the nonrefundable costs that were pre-paid prior to your scheduled departure date. If you have any questions or concerns please call us at 800-487-4722.
    Sep 25,2017
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