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Travel Insurance Reviews HTH Worldwide

Founded in 1997, Worldwide Insurance Services helps global travelers and expatriates to identify, access and pay for healthcare, all around the world. Based on state of issuance and the plan selected, WIS offers two leading brands: HTH Worldwide and GeoBlue, both bringing innovative healthcare services and insurance to international travel, expatriate living, study and commerce.

Learn more about HTH Worldwide.

Customers rated HTH Worldwide
4.54 out of 5
1,152
ratings and reviews
96%
recommended
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Cruise
Filed claim
HTH Worldwide Trip Protector Preferred
I did not make a claim so this rating only applies to the online application process and coverage which were both very good. This rating does not apply to the claims process
DANIEL M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
I may recommend it but the price is really expensive. It should cost less for a 66 year old ion good shape.
Valerie S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
The good news is that my claim was paid in full. However, it took over 60 days for the process to complete. I had to make 5 phone calls and found out that one of my emails to them requesting additional information sat in one of their email folders for 30 days with no action. Overall communication was not great but happy that the claim was paid as requested
Scott G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Preferred
Unfortunately, while I was in Cuba, I got sick. I reached out for support and it was pretty lackluster. The representative mentioned there are two doctors but he wasn’t sure what their specialty was or if they were taking patients. I very much felt like I was stuck in Cuba with no support.

Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.
Mario N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your review! While working with providers we have already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. Please contact our customer service team at 847 897 5120 for the status of your claim.

    Aug 24,2023
HTH Worldwide Trip Protector Preferred
I am actually quite upset with this because I sent HTH an email inquiring whether I could get some non-urgent medical treatment as a part of my plan, and they never bothered to answer even though I received an automated email from them saying that they received my inquiry. I checked my spam box too to make sure I didn’t miss any emails from them. Very upsetting.
Shy K. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your review! While working with providers HTH has already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. One of the perks of HTH is that you can choose when and where to receive care. Our provider search can be accessed 24/4 through the member portal.
    Aug 10,2023
HTH Worldwide Trip Protector Preferred
Claim was rejected as a 4 1/2 hour delay ( Causing missing international connection) does not qualify
Must be at least a 6 hour delay I'm told!
Kevin C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
They paid all hospital and ambulance expenses
martin m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
HTH Worldwide Trip Protector Classic
She was very helpful
Eduardo G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
HTH Worldwide Trip Protector Classic
It took 2.5 months for HTH/ Nationwide to completely process travel/quarantine claim for trip in February, 2023. It wasn’t until I filed a claim with Illinois Dept of Insurance and customer service at Insure My Trip that I finally got reimbursed claim settled.
Richard F. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
HTH Worldwide Trip Protector Preferred
Absolutely do not get this insurance. Our family got Covid on a trip to Ecuador. I called the HTH Worldwide Trip Protector customer service as soon as we got a positive home test to see what we needed to do. I was told that we did not need to get a test at a doctor's office or pharmacy to prove that we had Covid. I was told that because of the highly contagious nature of Covid, that no proof was necessary. Now HTH refuses to cover our claim and we are out almost $2,000.
Margaret C. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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