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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.56 out of 5
2,645
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured SE
Just happy we didn't need to use the plan
HD M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
We have trust that if it would be needed you would take care of it thanks.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Did not have to use...
Sharon K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
They finally paid what was covered by the plan, HOWEVER, it took multiple phone calls and emails to get any action on the claim. It took 4 months to finally receive the reimbursement we were entitled to, thanks to the help of a contact at Insure My Trip.
John F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 11,2019
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I didnt have to use the insurance but it was a comfort having it especially at this price & coverage.
Tatia C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I didn't need to file a claim, so I am unable to comment on customer service and timeliness of reimbursement.
/Leonard J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Fortunately did not have to use this, but was assured it was there if we did.
Lynn C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I had no problems so I can't comment on the effectiveness of the plan. But I did like the pre-sales support.
Leslie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
We didn’t have to use the insurance, but we had peace of mind knowing we had it.
Sonya S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
I can only rate purchase experience which was great. Unless someone make a claim any policy looks terrific
Brittany P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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