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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
2,931
ratings and reviews
96%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
Didn't have to use it, but offered peace of mind if anything had come up. Good options and coverage values.
John H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I have never been happier with a company than this one. I had to make a claim 6 years ago & they were very nice about it. I will give them 5 stars any day.
Deborah T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
will use this again. Thanks
Adrienne J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I didn’t really know how good it was as no claim was filed.
Marjorie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
The most important coverage I wanted was to make sure that I would be brought back to US if anything happened to me, an accident, an illness, death - whatever. This insurance made that possible at an affordable price.
Christine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Luckily we didn’t have to “use” the insurance. But good to know we had the coverage.
Stephen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Fortunately I did not need to use the coverage, so I can't really respond regarding the claims service.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Didn’t needed it fortunately for Labor Day weekend in Galveston area but 1 week later tropical storm Nicholas caused major flood and wind damage with power outages still where we stayed.
Natasha R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
As always, I am happy when I do not have to use your coverage. I thought it covered all of our possible needs for a reasonable price.
Leslie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
After a disastrous, aborted international trip (after missing flight connections on multi-carrier trip) we had to file a claim. The outcome was as we had hoped, the insurance covered all missed and subsequent flight segments, so in the end we only lost around 10% (due to flights we had already taken). The processing time was incredibly long, however that seemed due to the fact, that their main website and processing center was down for a few weeks (so even phone operators couldn't access the cases to provide an update). That was unfortunate, however since we didn't need the refund money right away, it was acceptable. I would assume, that post their IT problems, the processing would be substantially faster (weeks instead of 3 months). This incident was once again proof to us, that explicit travel insurance is a worthwhile expense, if it's an international trip that doesn't come cheap.
Daniel W. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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