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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.56 out of 5
2,439
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured LX
I purchased the policy in February for travel in Sept. and Oct. My travel plan took me through Hong Kong which, in the intervening weeks, had serious rioting including incidents at the HK airport. I had a question about my insurance coverage and contacted your representative for clarification in the event the riots caused a cancellation of my trip. I was advised that my policy provided for such an event. Further, IMG said they were closely monitoring the situation and were in contact with people in HK. They assured me that, in their estimation, my travel plan should not be delayed or interrupted and I had sufficient coverage in the policy. It gave me piece of mind and my trip went off without a hitch.
Barry S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Piece of mind having it for such an expensive trip so far from home.
Raymond S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I was somewhat surprised at the cost of the insurance but glad that I had purchased it. Lucky that I did not have to file a claim!
Nancy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
This was the 2nd time we purchased this same insurance and have recently purchased it again for cruise in Nov this year. We did file a claim on this times insurance for travel delay. Hurricane Dorian delayed our cruise for 4 days and changed from a 7 day to 3 day cruise. I was waiting to review until our claim was settled. I received word today it was settled for full amount claimed in a reasonable time. We only filed for our stay in a condo and a hotel for 4 nights and 1 meal(did not keep receipts for other food and grocery shopping. I am very satisfied with the way the claim was handled. Will purchase again. Only complaint I have is the price went up from our 2018 purchase due to they dont cover children for free anymore but still think the insurance is a good deal.
Sheila W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Plan was comprehensive and competitively priced. I have Medicare, so medical coverage abroad is important to me. This policy had a 150,000USD benefit, considerably more than most other plans I shopped.
Joseph C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Given the potential secondary ramifications of the Thomas Cook failure on the eve of my departure, the InsureMyTrip plan offered additional coverage and security. My tour company subscribed to UK ATOL (insurance protection for group tours transit) but I feared that insurance fund would be depleted by the Cook failure. I have no idea how to prepare for future BREXIT risks and would like to see separate offers to address this.
Ann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. We have some plans that offer Cancel for Any Reason. There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.

    The Cancel For Any Reason benefit will show under its own box. Please make sure to click on the underlined phrase to view the requirements to qualify for this option. If you decide to buy this Rider, make sure to click on the box near the Cancel For Any Reason benefit and hit the 'buy' button at the top or bottom of the quote. Please note that these policies are State-specific.

    Please feel free to call us for assistance as well. You can reach a licensed representative at 800-487-4722.
    Oct 18,2019
The trip included a
cruise
International Medical Group iTravelInsured LX
One star on Satisfied as I did not have to use the coverage, so no comment on claims. It did provide peace of mind being half way around the world in a remote location. I did compare with Medjet (limited to evacuation) and other policies and it "ticked all the boxes" for trip cancellation and interruption, lost luggage, medical & evacuation. Five stars on ease of purchase and communications via email.
Clayton H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
The prove on this plan is when one has to make a claim. Since I have never made a claim I cannot review or make judgement on this plan. the purchase process when well and that is all that i can attest to.
I would like to see coverage of preexisting conditions extended for a longer period after initial payment on trip is made.
Ramon C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International
Always piece of mind when we travel.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I Never had to use it so I don’t know how good you are at your claims but everything else was good
Anthony P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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