Travel Insurance Reviews International Medical Group


Travel Insurance Quote LinkFor more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers rated International Medical Group
4.57 out of 5
1,027
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
International Medical Group Patriot International
Thankful I didn't have to use the insurance while abroad, so I'm really not able to rate it.
However it did give me peace of mind to know if was there,just in case!
Kevin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International
We had the unfortunate need to actually use our IMG service while traveling in Australia. My husband had to be admitted to the hospital for a severe reaction to a jellyfish sting. The customer service representatives were available to answer our questions both times we called (even though it was a weekend and we were in Australian time zone) and were very helpful and friendly. We were so happy to have purchased such a high-quality plan! I should note that while we did use the benefits of the plan, the hospital took care of the claim filing. We have not heard any problems with the claim filing so it seems to have all gone smoothly. You will not regret purchasing this plan, although I hope you won't have to use it!
Kerry B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International
I worked with Davide on the East Coast to set this up, and I was extremely happy with his kind, attentive, patient service assisting us in selecting the best plan for our situation. We have purchased four plans total (one for myself and one for my partner) for two legs of international travel. Luckily we haven't had to file a claim and I hope that we won't, but based on no claims filed, this is an excellent company and I have already recommended it to a friend who travels internationally every year and she will be using you on her next trip!
Lisa S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International
I was very happy with it!
Berel W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International
I got dengue fever while in Asia and had 2 months worth of medical bills. Some with receipts, some without. We contacted them at time of patient care telling them that the Vietnamese doctor didn't speak english and wouldn't give me receipts, so they did not reimburse that portion ($400), although I thought they should since we contacted them as it was happening. They did however reimburse for the amount of the receipted medical expenses, but it took 3 months for the check to come.
Kathryn M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot International
Would not cover prior conditions unless bought when trip was paid for.
Kristen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your 3 star rating. However, the International Medical Group Patriot International plan is a Travel Medical Plan that does not offer coverage for preexisting medical conditions regardless of the initial trip payment date. We recommend calling customer care at InsureMyTrip at (800) 487-4722 for a Comprehensive quote within 10 days of your initial trip payment date if you wish to purchase a policy that offers the preexisting medical condition waiver.
    Apr 28,2017
International Medical Group Patriot Multi-Trip International
The policy is written with the specific intent of avoiding claims. The pre-existing coverage exclusion is broad enough to drive a truck through. I have no confidence that this insurance will actually cover me or pay for anything if I actually have a problem. Not recommended.
Robert W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group Patriot International
I do a lot of long international trips. This coverage is an absolute must and I highly recommend.
Jon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International
Fortunately no need to use.
Kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America
I received a confusing email from IMG while I was away regarding extending the plan (or something ...I still don't know..)
and I wrote to them --but I didn't ever receive a reply! Terrible customer service. I'm abroad without access to regular internet nor a phone without paying a fortune, so they should be more sensitive to sending confusing emails and not responding to their customers..!
Anupama N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    International Medical Group regularly sends out offers to extend policies within two weeks of the policy's expiration date. Although the company did not reply, we certainly hope that our email advising you that there was no reason for your reply unless you wished to extend your policy beyond the April 1, 2017 expiration date.

    Thank you for your feedback.
    Apr 05,2017
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.63)
  5. RoamRight
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.68)
  2. GeoBlue
    (4.67)
  3. Allianz Global Assistance
    (4.55)
  4. Crum & Forster - Travel Insured International
    (4.54)
  5. Travelex
    (4.49)