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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.52 out of 5
3,667
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
we did not have to use the ins plan but having it in place made our trip much more relaxing knowing that if we did need it we had it
Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
My grandmother bought this plan for us to give her peace of mind. Thankfully we were all fine and did not have to use it
Aaron K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
The plan would be ideal for the price if the existing conditions clause were narrower and time period shorter. As it is, even a prescription change could cancel coverage for medical as I read it.
Brad W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I had to repeatedly submit documentation and when I tried to call and speak with an agent, I was not able to contact anyone. It was a very difficult process and not easy to submit what was requested. I would not recommend this company in the future.
Marlene L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
When you buy insurance and don't use it, don't have to file a claim, you have no way of knowing if it was any good or not. However, I am glad I didn't need to file a claim! My comparisons of plans and prices led me to this company, so I guess I stand by that decision. Insuremytrip.com was easy to use, and I even got to talk to a human to answer some questions!
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
I requested a cancellation of my policy because my husband got ill and we were unable to travel. They returned my money in full and this is priceless. Thank you for your help.
Manuel E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
My mother bought this insurance for our family trip for us. We felt safer being covered. Thankfully we did not have to use it but had peace of mind if needed
Helene K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
The price of the insurance was reasonable for the peace of mind it provided while traveling. Good coverage for various possibilities.

We did not need to file a claim, therefore cannot comment on the actual usage.
Jillian J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
It was very easy to obtain the coverage for our trip. The site was user friendly. Fortunately we did not have any need to use the insurance but having the peace of mind to enjoy the trip knowing we were covered was well worth it.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
We DID need to file a claim. We were planning a family trip to Africa with the whole family including the grandchildren. Unfortunately, we couldn't go, but we had already paid a very large deposit and had paid for all the airfare. Each family bought a separate policy. Our children chose the policy offered by the travel company. We chose ITravelInsured. Our policy was less expensive, more comprehensive, and faster to reimburse. However, that said, it took a long time and much paperwork to get our refund. One hint I learned is to insure the airfare as well as the tour/cruise/staycation. We learned that most airlines won't reimburse you, even by letting you use a credit on that airline at a later date unless you are flying first class (not business class). Fortunately, most of the family did insure their airfare, which these days is often more than the trip itself. ITravelInsured helped us all along the way with good advice and encouragement. This was helpful because there was so much paperwork.
Susan B. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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