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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
3,087
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Didn’t need to use it which is a good thing.
Margaret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Nice job
Glenn R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Important to have coverage... one misstep and chaos likely.
Mark L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I just think was a little unfair that my son who is 35 and I'm 68 and we wanted to extend our insurance for 7 more days and I had to pay a $175 more I think that is unfair.
Bryant G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for your review. There are many factors that affect the premium of an individual traveler's policy. Please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to review policy options with you for future travels!
    Apr 24,2020
The trip included a
cruise
International Medical Group iTravelInsured SE
We have been using IMG more frequently because it has been the perfect combination of excellent coverage for the most reasonable price. We haven't needed to use them (and hope we never do), but knowing Insure My Trip I don't believe there would be any problems.
Jerold W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
This plan gave us peace of mind on our trip. It provided great coverage.
Barry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Fortunately we didn’t need to use the insurance. Other than a 12 hour flight delay on the way home (& Singaporeair put us up at a lovely Crowne Plaza hotel with dinner & breakfast), we had no serious injuries or illnesses. That’s what insurance is for.
Nicholas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
The day the WHO declared a global emergency (January 30, 2020) due to corona virus the IMG/Insuremytrip website went dark claiming IT issues. Now 24 days later the site is still down for taking any new claims. Waited for over 3 weeks to file a new claim and still can't. do not trust that this company is financially solvent to follow through with their promised coverage. They have a lot of nerve asking for a review when they still can't process a claim. zero stars were not an option for promptness or satisfaction but should be.
Mathew L. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
I asked for my dates to be extended and paid the additional fee but never received a confirmation. I called several times and was told the company has major technology failures and were behind in their emailing. I still haven't received a confirmation and we are almost back home. I even called halfway through my trip and the problem still wasn't fixed. Good thing we had no problems except with this company.
Donna G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
This plan was somewhat expensive, but allowed coverage for pre-existing conditions when purchased by the time of final payment for the trip. Fortunately, we did not need to make a claim, so can't speak to their claims process or satisfaction.
Ann H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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