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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
3,087
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured LX
We didn’t have to use the insurance, but we had peace of mind knowing we had it.
Sonya S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I can only rate purchase experience which was great. Unless someone make a claim any policy looks terrific
Brittany P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Thank goodness did not have to use. Peace of mind to have.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Incurred major medical expenses as a result of my wife experiencing medical problems while on a cruise. This involved having to leave the ship, a 4+ hour ambulance ride an overnight stay in a Mexican hospital and an unexpected flight back to Fort Lauderdale. I cannot say enough good things about the reimbursement process with IMG. They accepted all documentation (even medical reports in Spanish) without asking more, the claim was processed timely, email communications described where the claim was in processing. When I did call to check on the process, the customer service rep could not have been more helpful. I would definitely recommend IMG.
Martin R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
I always get travel insurance through Insure My Trip, great peace of mind knowing I'm covered.
DAVID V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Happily didn't have to use the coverage, and was made secure by having it there....
Sig S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I has no problems with my trip, so did not file a claim. Otherwise I was happy with it.
MARILYN H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately we didn't need to file a claim, but there's comfort and security in knowing that you can if necessary.
Roger H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I felt more comfortable knowing I had this coverage in case anything happened while I was in France, but thank heavens all was well. Thanks for the great price for peace of mind.
Carol P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Response time and processing for claim was slow. We had to contact them twice to ask about status and then they would take action.However, claim was finally paid and payment was fair.
Jeffrey M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 05,2019
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