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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
3,975
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
1. Some site navigation challenges/difficulties. Had to call to resolve.
2. Plans are still expensive/pricey!
Jeffrey J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Since I did not have to interact with you, I would guess. the plan covered everything and the cost reasonable. Thanks
Elizabeth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Awful. They wouldn’t help at all. Never got a phone call. Unreal.
Stephen B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. However, additional information is needed in order to continue review of your pended claim. If you would like to continue this conversation, please contact IMG directly at [email protected] or by calling 317.655.9798.

    Oct 11,2023
The trip included a
cruise
International Medical Group iTravelInsured SE
The trip was a cruise to Greenland. Due to weather conditions we didn't make any of the ports in Greenland and they didn't cover any of the missed ports
Albert B. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. We do note that you have submitted an appeal, and this is currently with our team for review and response. If you have additional feedback, you’d like to share with us, please contact IMG directly at www.imglobal.com/contact.

    Oct 11,2023
The trip included a
cruise
International Medical Group iTravelInsured SE
Since I did not have to use the plan it’s really hard to rate it!
Thomas M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Like we want with insurance we did not need it!
George C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Did not have any claims, so cannot evaluate how company would have responded upon filing a claim.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
The policy provided the coverage we desired, was easy to buy and update as our travel plans changed.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I did not need to file any claims or incur any problems of illness, emercencies, etc. but all was explained
to me upon purchase very well.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
So, as always thankful that I didn’t need to use the plan I purchased for our travel protection needs. I hope that this will always be the case in future trips but I do have to say that I have been impressed with Insure My Trip for keeping consistent contact with us before, during and after our trips! Thank you for your loyal service.
Steven C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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