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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
3,088
ratings and reviews
96%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
We have used the IMG insurance plan several times. We have never had a claim, but with many uncontrollable variables on travel, it provides peace of mind at an affordable (and very competitive) price. It is much less expensive than provider plans for cruises, with similar coverages. We have no problem recommending the IMG ITravelinsured SE plan.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Easy to compare plans.. Good phone service.
Melvin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Visa
I only paid around $16 for medical coverage for ten days. Very reasonable amount for short-stay visa applicants. Thank you so much.
DON O. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
We lost expensive train tickets. I called the company and was told how to file a claim and the agent told me we were covered up to $150/ per ticket. We had to repurchase the tickets for our return trip on the train.
We filed all the appropriate paperwork but the claim was denied as lost tickets aren't covered. I wish we had been told this when I called. Very disappointing to find this out after going through the process of completing paperwork.
Florence P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We apologize for the confusion. Unfortunately there is no reimbursement for lost tickets as you were told by the iTravelInsured claims department. Travel providers do not like to deny a claim before reviewing all the details. Although this takes time, it is also for your protection and ensures that your claim would not be unfairly declined without first reviewing the details.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Nov 26,2019
International Medical Group iTravelInsured SE
I was happy that the claim was paid in full, but it took a while. All my bills, save one, were in Canadian dollars and these were converted to American dollars, as proper. But one bill was in American dollars, but was also converted as if it were in Canadian dollars. It took a while to straighten this out, but eventually it was.
Ann S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Visa
You should ask claimants this question. I haven't the faintest idea. So my responses above have to be taken in that context.
Frederick C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
This company is very nice to help with finding a good policy fit. I travel alot and have recently purchased several policies with them, some caried in scope of needs.
I have NOT yet filed a claim with them.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Could have found the same coverage cheaper at a local travel agency
Ruth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. Here at InsureMyTrip we have 3 guarantees for our customers, one of those is "Best Prices". This guarantee means we're already offering the best plans at state-regulated prices. Our Price Guarantee means that no other reputable site can offer the same plan at a better price. If you find the same plan on a different site for a lower premium, please feel free to share the quote with us for further review.
    Nov 27,2019
The trip included a
tour
International Medical Group iTravelInsured LX
Had to cancel and had the 75% cancel for any reason, supplied requested documentation and had my money back in 3 weeks, excellent service
JOANNE E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
It's expensive for pre-existing conditions!
Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. The policy premiums are typically based on the age of the travelers, the length of the trip and the cost of the trip. Not all plans offer a pre-existing condition waiver and most policies that do offer this do not charge extra to have the waiver, but they do have certain requirements you must meet. Please feel free to contact us with any questions or concerns and we would be more than happy to assist you.
    Nov 20,2019
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