Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured SE
When you buy insurance and don't use it, don't have to file a claim, you have no way of knowing if it was any good or not. However, I am glad I didn't need to file a claim! My comparisons of plans and prices led me to this company, so I guess I stand by that decision. Insuremytrip.com was easy to use, and I even got to talk to a human to answer some questions!
Robert H. would
recommend this plan to a friend or relative.
International Medical Group
Patriot International Lite
I requested a cancellation of my policy because my husband got ill and we were unable to travel. They returned my money in full and this is priceless. Thank you for your help.
Manuel E. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
My mother bought this insurance for our family trip for us. We felt safer being covered. Thankfully we did not have to use it but had peace of mind if needed
Helene K. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
International Medical Group
iTravelInsured LX
The price of the insurance was reasonable for the peace of mind it provided while traveling. Good coverage for various possibilities.
We did not need to file a claim, therefore cannot comment on the actual usage.
We did not need to file a claim, therefore cannot comment on the actual usage.
Jillian J. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
It was very easy to obtain the coverage for our trip. The site was user friendly. Fortunately we did not have any need to use the insurance but having the peace of mind to enjoy the trip knowing we were covered was well worth it.
Richard R. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
We DID need to file a claim. We were planning a family trip to Africa with the whole family including the grandchildren. Unfortunately, we couldn't go, but we had already paid a very large deposit and had paid for all the airfare. Each family bought a separate policy. Our children chose the policy offered by the travel company. We chose ITravelInsured. Our policy was less expensive, more comprehensive, and faster to reimburse. However, that said, it took a long time and much paperwork to get our refund. One hint I learned is to insure the airfare as well as the tour/cruise/staycation. We learned that most airlines won't reimburse you, even by letting you use a credit on that airline at a later date unless you are flying first class (not business class). Fortunately, most of the family did insure their airfare, which these days is often more than the trip itself. ITravelInsured helped us all along the way with good advice and encouragement. This was helpful because there was so much paperwork.
Susan B. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
While I have not had to file a claim, I have purchased this plan in the past because it provides the coverage I need at a reasonable price. I've contacted the company representatives to ask questions and found them to be knowledgeable and helpful.
Claire C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
Our airline cancelled our flight home from New Zealand the night before we were to come home! Spent two extra nights in Christchurch. not a hardship but IMG reimbursed to policy limits for the additional cost. Top notch service.
James B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
International Medical Group
iTravelInsured SE
Fortunately, we did not need to file a claim, but we felt like were well covered had the need been presented.
Richard S. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Our trip for three to Colombia on Spirit Airlines was delayed by three days due to a massive flood in Ft Lauderdale, our connecting city. Then returning home, we missed the connecting flight back due to a 2.5 hour delay in Customs, so we had to stay overnight in a hotel. I figured, well, IMG would reimburse us for the delays and the hotel. Then I went to fill out their claim form. What a joke. They make it virtually impossible to file a successful claim with the requirement that you must provide a, "Statement from common carrier and travel supplier indicating if any refund, reimbursement, credit, and/or voucher was issued. If no refund, reimbursement, credit, or voucher was issued, a copy of the cancellation terms and conditions must be provided to verify you are not entitled to reimbursement or credits from any other source." Yeah right, go ahead and try to get Spirit Airlines or any other carrier to take the time to do all that on your behalf. I was so discouraged I basically said screw it, I don't have time for this, and nor will I have time to ever use IMG for my travel insurance going forward.
Donna R. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful