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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
3,287
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
We didn't need to use it, but we thought we would. Our call went right through from overseas and information was prompt and reassuring
Tim H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
We purchased the insurance for my husband and myself on the day we booked our flights. The next morning, I called to ask about a specific coverage and was told to email my question to the customer claims. I got an immediate response that an answer could take 21 days. It has now been 35 days since I emailed claims and have received no response. We took the trip and didn't need to put in a claim-----however, if they don't answer a simple question I can only imagine how long it would take for them to pay a claim. Won't use this company again.
Paula B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
This was the first time I purchase travel insurance. Even though everything went well and I didn't need to use the insurance, I will still purchase it again.
EDWIN C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Lite
I haven't receive any answers to my questions
Never will use your service again or recommend anyone. I'm very luck I didn't have to claim
Ruzana D. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
I really appreciated my agent and her recommendations.
The process was easy, the coverage just what I wanted!
richard d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Do NOT use IMG! When filing a claim, all you get are nondescript formula emails. The claims department is hidden away. Their customer service representatives only forward your concerns to claims. We will never buy their insurance again. There is no way to refute decisions made about their "verdicts". Read their reviews on other websites. You will read that they are terrible! Be careful.
HELENE S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Easy to purchase
Karen H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
So important to have this coverage when leaving the country.
Michael B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I did not have to use it, but I'm pretty sure if I did I would been taking care of
Kimberly H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Hard to review since we, fortunately, did not have to use the insurance! Can’t tell if it provided the coverage that we needed or if we were satisfied, since we didn’t need to file any claims.
Bernard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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