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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.54 out of 5
3,289
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Fortunately we didn't need to file a claim, but there's comfort and security in knowing that you can if necessary.
Roger H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I felt more comfortable knowing I had this coverage in case anything happened while I was in France, but thank heavens all was well. Thanks for the great price for peace of mind.
Carol P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Response time and processing for claim was slow. We had to contact them twice to ask about status and then they would take action.However, claim was finally paid and payment was fair.
Jeffrey M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Dec 05,2019
International Medical Group iTravelInsured SE
We have used the IMG insurance plan several times. We have never had a claim, but with many uncontrollable variables on travel, it provides peace of mind at an affordable (and very competitive) price. It is much less expensive than provider plans for cruises, with similar coverages. We have no problem recommending the IMG ITravelinsured SE plan.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Easy to compare plans.. Good phone service.
Melvin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Visa
I only paid around $16 for medical coverage for ten days. Very reasonable amount for short-stay visa applicants. Thank you so much.
DON O. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
We lost expensive train tickets. I called the company and was told how to file a claim and the agent told me we were covered up to $150/ per ticket. We had to repurchase the tickets for our return trip on the train.
We filed all the appropriate paperwork but the claim was denied as lost tickets aren't covered. I wish we had been told this when I called. Very disappointing to find this out after going through the process of completing paperwork.
Florence P. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We apologize for the confusion. Unfortunately there is no reimbursement for lost tickets as you were told by the iTravelInsured claims department. Travel providers do not like to deny a claim before reviewing all the details. Although this takes time, it is also for your protection and ensures that your claim would not be unfairly declined without first reviewing the details.

    Please call us at 800-487-4722 if you have any questions or concerns.
    Nov 26,2019
International Medical Group iTravelInsured SE
I was happy that the claim was paid in full, but it took a while. All my bills, save one, were in Canadian dollars and these were converted to American dollars, as proper. But one bill was in American dollars, but was also converted as if it were in Canadian dollars. It took a while to straighten this out, but eventually it was.
Ann S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Visa
You should ask claimants this question. I haven't the faintest idea. So my responses above have to be taken in that context.
Frederick C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
International Medical Group iTravelInsured SE
This company is very nice to help with finding a good policy fit. I travel alot and have recently purchased several policies with them, some caried in scope of needs.
I have NOT yet filed a claim with them.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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