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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,098
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
The only real way to evaluate trip insurance is how they respond to a claim. Fortunately, we had a great trip & had no reason to make a claim. I get trip insurance for peace of mind, & this policy gave me that.

Insurance is something I’m happy that I have, & even happier when I don’t need to use it!
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Although I have never made a claim against any travel insurance I've purchased, I am reasonably sure the policy I acquired will cover me for any emergency.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
We insured a long-anticipated tour of Turkey and had to cancel our trip because I needed an unexpected coronary bypass. We have been sending documentation and asking what else they needed for 3 months and have never gotten any explanation why we have NEVER received reimbursement. Looks like they just hope we will give up and go away. Fortunately, our non-refundable flight was insured with the booking agent and they paid right away. This was more expensive, but apparently a better option!
Richard D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
    Jul 03,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Complete waste of money because I didn't have to use it!
I liked the policy terms, the coverage and the price was fair compared to others. It gave us peace of mind on our trip which is well worth the money
Martin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
The plan offers coverage for everything we wanted however, we were fortunate not to need to use it. Can’t really speak to how claims are processed which is the most important part of an insurance policy since we didn’t have to file one.
Mercedes S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
good price to cover medical needs out of country. no issues paying and getting coverage cards. no issues during trip so no need to file a claim. nice to have a little security just in case. thank you. ill be back for future coverage.
JASON S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Hard to review, since I did not have a claim but the coverage seemed good.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
Didn’t need it- that makes it perfect !
Marilyn L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I have enjoyed good customer service from inducer my plan. It is fast with reasonable cost that has good overall coverage.
I certainly recommend and will buy it again. I did not file a claim.
stefan g. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jun 17,2024
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Although we did not need to use the coverage, it gave us great peace of mind for a 30 day trip to Europe.
Susan H. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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