Travel Insurance Reviews International Medical Group


Travel Insurance Quote LinkFor more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers rated International Medical Group
4.56 out of 5
1,490
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
We didn't have to use the insurance, but we had a peace of mind that it was there if we needed it.
Lonnie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Didn't need but always get insurance for the medical, since Medicare covers nothing out of the US. I find the people at Insure My Trip to be very helpful each time I ask for specific coverage.
Barbara O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Since I didn't place a claim, I cannot comment on how good the insurance is.
L. Roger C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
gave me great peace of mind while taking a moment ugh needed
pleasure and business trip.

thanks!
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Hard to review insurance if you don't have to make a claim! But it appeared to be good value for what I needed.
Michele B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
My wife passed away before our trip. IMG made the claims processes overly difficult and time consuming. Representatives of IMG were not truthful with me about needing more information and correspondence that IMG supposedly sent me. As soon as I threatened legal action to get my claim paid, my claim was paid. Due to its very poor customer service, I strongly urge you not to let this company continue to solicit business through your website.
Scott F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    First of all, we would like to express our condolences for the loss of your wife. We also apologize for the turnaround time taken to process your claim. We certainly did not wish to increase your stress by making the claims process more difficult.

    After reviewing your claim, International Medical Group acknowledged that they did not escalate the process, so your claim followed the usual time frame. It was received by the insurance company on 8/31/2018 and was finalized on 9/26/2018 with the check being mailed on or about 10/3/2018 after the month end check run.

    International Medical Group and InsureMyTrip both regret that your claims representative did not acknowledge your frustration and provide more attention to your claim. Please rest assured that the company appreciates your comments which they have carefully reviewed with their representatives to improve service.

    Once again, please accept our apology.
    Oct 30,2018
The trip included a
cruise
International Medical Group iTravelInsured SE
Very affordable. Cost a fraction of the price the cruiseline charges. I'm grateful I didn't have to use it.
Pamla S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Well, thankfully we didn't need to use the plan. But, it provided comfort that it was there to help us had we needed it.
Louis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I certainly cannot recommend this plan, as I did not have to file a claim. It seems to provide pretty good coverage, but there is no way to know how they would respond unless I filed a claim.
Irene D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Always a pleasure to do business with insuremytrip.com. they make insurance choosing and applying painless and reliable - no easy feat!. Will be back for next trip. Highly recommend them
francine s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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