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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers rated International Medical Group
4.57 out of 5
2,118
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We are very satisfied with the way our claim was handled. My only complaint is that it was extremely slow. If a new document was requested, it would take 15 business days before action took place. It would be wonderful if you could check the status of your claim online as opposed to making phone calls. Our settlement was extremely fair. Hopefully we'll never have to file another claim!!!
Carole P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Jun 28,2019
The trip included a
tour
International Medical Group iTravelInsured LX
It was reassuring to have the insurance even though I didn’t file a claim.
Terri H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot International Visa
It did not include a baggage insurance.
Michelle F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy.

    Your policy does include Baggage Loss coverage. Receipts and documentation are required to support a claim. We encourage you to call the claims department to initiate a claim. The contact information for the claims department is:

    Claims
    (800) 628-4664
    (317) 655-4500 (If overseas, call collect.)

    If you wish to go over the benefits on your policy, please call us at 800-487-4722 and a representative can assist you.
    Jul 03,2019
International Medical Group iTravelInsured LX
Unable to evaluate the adequacy of the plan except insofar as it afforded us the "peace of mind" provided by the belief that we would have been well covered had a claim situation arisen, which did not happen. In that sense, we got what we wanted and the price and convenience in setting it up was acceptable to us, and included no unexpected surprises or problems. We would gladly return to the same providers in the future when the need arises based on our experience, and in fact we were return customers this time, based on our prior satisfaction using this provider. We did not compare the prices with other websites offering similar services before committing to purchase our plan.
Peter K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
The plan provides excellent trip coverage. My only negative is the price of it.
Linda V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at RatingsandReviews@imglobal.com to start the conversation.
    Jun 25,2019
International Medical Group iTravelInsured SE
was simple and cost effective
Christopher F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Did not need to make a claim.
Edward L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International
Thankful we didn’t need to use it! Thankful for the peace of mind.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
So happy everything went well, I did not need to use the plan.
DELIA P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
My vacation was unique and I did not see coverage for it on the list of plans. I was trying to get coverage for a week long sailing trip (not a cruise). So I called to get a quote and the rep I talked to was very helpful. I got the coverage I needed. Fortunately, I did not need to use it.
Casey R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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