Travel Insurance Reviews International Medical Group


Travel Insurance Quote LinkFor more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers rated International Medical Group
4.56 out of 5
1,490
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
The best thing about having trip insurance is not to file a claim!! ALL went well We had a Great Time Thank you
Anthony A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I do not have a computer and when I told the Customer Service agent this she was most considerate, patient and helpful and is the true Customer Service model.
Peggy Ann T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
It's difficult to rate a plan that I did not need to use. There was 1 disappointment however. I had an injury on the trip and because of circumstances, I did not receive medical attention. The tour wrote a report and I will be seeing a doctor now that I am home. However, even though it happened on the trip, I find that I am not covered.
Rochelle F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we are glad to hear that your injury was not serious enough to interfere with your trip, it is true that travel medical coverage only reimburses you for medical expenses that are incurred while on your trip.
    Here is the clause as stated in your iTravelinsured SE plan:

    "Benefits will be paid for the Covered Expense incurred, up to the Maximum Benefit Amount shown in the Schedule of Benefits, as a result of a Covered Accidental Injury or covered Sickness, which first occurs during Your Trip (of a duration of ninety (90) days or less for Sickness). Only Covered Expenses incurred during Your Trip (of duration of ninety (90) days or less for Sickness) will be reimbursed. Expenses incurred after Your Trip are not covered."
    Oct 19,2018
The trip included a
tour
International Medical Group iTravelInsured SE
Lost my sunglasses. So, the one thing I needed coverage for.... did not cover me. I’m sad
Rose S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    It is unfortunate that International Medical Group denied your claim, but Baggage coverage does not cover lost sunglasses under any of our plans.
    Oct 23,2018
The trip included a
tour
International Medical Group iTravelInsured SE
Good coverage, but thought it was a tad expensive.
Leslie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I understand that insurance on a trip like my husband and I took was necessary. I'm certainly glad we did not have any problems that would have required us to make a claim. As far as rating your services, I really do not have an opinion good or bad. Just glad the trip was uneventful and we didn't need your services. Thank you very much.
Larry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I can't really review this plan, as I didn't need to use it, thankfully, but we thought it was the best value for what we were looking for.
Giordana S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Really appreciated the app and our policy information was always accessible without having to carry around papers. Thankfully our trip went smoothly and we never had to file a claim but it gave us peace of mind to know that we were covered!
Heather W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Your problem is in handling changes to the the coverage. One should not have to keep on it many, many times to add additional coverage for a pre-trip tour add on (earlier start). 6 calls to agency supervision in 8 days and several calls they had to make to you.
Robert Evan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Liked the first party coverage for medical.
Stephen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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