Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
International Medical Group
iTravelInsured SE
You are suppose to be helpful and not that the person has to spend the money and you will reimburse here in USA
Karina Z. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Michelle A
Thank you for your review. Travel insurance is reimbursement based and this policy is one of reimbursement. There are times when insurance providers can advance payment, based on the situation. During the trip you can always contact the insurance providers 24 Hour Emergency Assistance Center. At that time they can medically monitor you and if medical costs were high they may have been able to give the hospital details to forward any bills. After confirming the claim was deemed covered the final decision to pay would be made. If you have any questions or concerns, please feel free to reach out to us at 800-487-4722 and we would be more than happy to assist you.Jan 15,2020
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
This is amazing health insurance
Wolfang M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I really can't evaluate the effectiveness of this plan because I never had to file a claim. However, it was worth the peace of mind to have a policy just in case.
John H. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
My medical insurance only covers emergencies when out of state. My primary reason to purchase trip insurance was for the out of state medical insurance as I had a pre-existing knee condition.. It turns out that the insurance covers ER, hospital, and items prescribed by that. So, going to a regular doctor (PT or chiropractor) was not included. It was still better to have it in case there was an emergency and I needed to alter plane reservations or had an issue with luggage or weather.
Dianne F. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
it is a reasonably priced plan that provides needed medical coverage.
Sharon K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
expensive plan for limited coverage.
Renee L. would not
recommend this plan to a friend or relative.
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Carol
Thank you for your feedback. The iTravelInsured LX plan is a comprehensive travel insurance policy which provides a wide range of benefits. This plan offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption along with Cancel for Any Reason, which protects the investment you have made in the trip.
Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Jan 07,2020
The trip included a
tour
International Medical Group
iTravelInsured SE
Although I didn't have to use this coverage to file a claim, it still gave me peace of mind. My husband is 85 and I am 79 so the coverage was expensive as I chose a group that was a primary payer. However, I knew that I would have paid coverage in case of an emergency. That was worth it to me. If money is tight, then this type of primary payer coverage would not be a value.
Karen K. would
recommend this plan to a friend or relative.
International Medical Group
Patriot International Lite
Since no event happened I cannot tell if my insurance would have covered it or not. And since I don't exactly know the extent of the coverage I cannot tell if the price was reasonable.
(But since it is not allowed to submit an opinion without answering these two questions I gave a neutral answer to them.)
(But since it is not allowed to submit an opinion without answering these two questions I gave a neutral answer to them.)
Dezso G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured SE
The plan coverage to cost ratio was great. I did make one small claim for about $175. Unfortunately it took FIVE months for them to process and deposit my claim into my bank account. FIVE months. I have 27 correspondences with them via and 9 phone call records on my phone. I can't even tell you how many questions (emails) went unanswered. I finally had to employ the assistance of a claims specialist from InsureMyTrip.com to look into this. Coincidentally just days later I received my reimbursement. Just a little communication from IMG would've eased the process and kept me from wondering what was going on. I received so much mis-information from them it's not even funny. I felt like I was a supervisor there who needed to constantly remind the staff to follow-up and reiterate repeated information over and over. I booked another plan for the current trip that I am on and it was NOT with IMG.
James M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Jan 09,2020-
JamesM
Yes, thank you. As I mentioned in my review I did indeed reach out to a Customer Advocate, very awesome to have! Thanks!Jan 09,2020
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The trip included a
tour
International Medical Group
iTravelInsured SE
The good news is we did not experience any problems at all on our trip last month to South America so no need to file a claim - Thank You! This said my only contact with IMG was an e-mail of which I printed off a cover page. Call me old school but I would think for a $1000+ we could have at least received a insurance card by mail if nothing to save our printer ink to put in our wallet such as you get from most other insurance companies i.e. State Farm or even Medicare - KH
Kim H. would
recommend this plan to a friend or relative.