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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,253
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured Travel SE
Easy to purchase and comprehensive plan.
Kenneth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
I got sick in my trip to Egypt. I have the best attention. In Red Sea Hospital Hurgada. . I continue my Trip very successful. The insurance cover everything including all the transportation. Back to the Resort .
Luz E. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Our trip was safe and we had no incidents for filing a claim .
Mary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Didn’t have to use it, thank G-d, but was comforting to know had myself covered
Lou S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Fortunately did not have to use the insurance. Reasonable coverage at at reasonable cost. Would recommend it and use in the future
Jerry N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
The plan purchased through International Medical Group was very reasonably priced for coverage on my son, granddaughter and myself. Thanks to our dear Lord we had no issues while traveling in Morocco and the plan gave us peace of mind in knowing that we had adequate Medical coverage should a Medical situation arise. Will definitely use International Medical Group on my next trip abroad.
Magdalene L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
My husband and I planned a trip to Jordan, Egypt and Dubai in January/February of this year. We were flying Emirates Airlines who provided us with a free travel insurance package via AIG but we were not happy with the amount of coverage. We have always used insuremytrip.com for our other insurance so my husband suggested that we get a policy instead with IMG that would provide up to $250 per day in coverage expenses if per chance we caught covid on the trip. AMA Waterways already provided us with the ability to cancel up to 24 hours prior to the start of the trip and receive future cruise credit should we get covid or some other illness that would prevent us from traveling so we were only interested in what would happen while on the trip. While on this trip, some people caught covid while on our Nile cruise, and while we tested negative in Cairo prior to our departure to Dubai (results we think were fraudulent since everyone tested negative including the people who had just caught covid), we were required to test again upon arrival in Dubai and found out that both of us tested positive and were required to quarantine for 6-10 days. We called IMG who made sure we were both okay (we were sympton free) and they told us to contact them again when we arrived home and file a claim. When we got home, we got ahold of IMG, they sent us the claim form to file and told us what documention was required. We were able to fill out the form (and I attached a spreadsheet detailing all of our expenses in both AED (Dubai currency) and US dollars to make it easy for the IMG agent to review our claim. We filed the claim form and all supporting documentation through their secure message portal. Within 24-48 hours, we received and email from IMG. They told us they were experiencing higher than normal claim volume but would get to our claim and review it as soon as possible. Within about 3-4 weeks, IMG had reviewed all of our documentation and approved most of what we had requested - they didn't approve the 3 days that we were already scheduled to be in Dubai - just the extension (trip delay) period, which was understandable. They sent us an email detailing what was approved, followed up with a text message and 3 days later we had the money in our checking account. I cannot say enough about how great IMG was to work with and I would purchase another policy from them anytime.
Nancy D. would recommend this plan to a friend or relative.
11 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Just nice to know if you need it you got it. thanks
Michael T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Even though we did not file a claim, the process for getting the required coverage was simple and straightforward.
Charles V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
An honest plan at a time when everyone else is taking advantage to rip off people.
ANDREW R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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