Travel Insurance Reviews International Medical Group


Travel Insurance Quote LinkFor more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Compare IMG travel insurance plans.

Customers rated International Medical Group
4.56 out of 5
1,560
ratings and reviews
96%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
Fortunately for me no medical issues. Altho one traveler did have to go to the hospital. So I find it is a must when you travel overseas.
Lynda O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Since we didn't experience any problems and had no need to file a claim, we can't really rate the company. However, we did receive a "bon voyage" message before the trip with info on contacting the company, so it was nice to know that the company was aware of our trip. We chose this insurance as it was comparable to that offered by the cruise company and a bit cheaper.
Linda D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International
Thank goodness that I did not have to submit a claim. I did receive a confirmation and a follow up. I am satisfied with the plan.
Dena M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Did not need to use the plan but it was comforting to know we had coverage while traveling
.
Nancy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
Bought trip insurance in May for wife and i for a 8/4/18 trip. Had to cancel 48 hours before leaving due to my wife injury. Took 48 days and more then 24 contacts after filing to get paid - usual response - "working on it, will expedite, will call you back (8 times, never did), claim approved and will be paid in 1-3 days ( on day 32) , claim size large takes longer, back office very busy to respond, etc."
Only after contacting InsuremyTrip (IMT) on day 42 did things start to move at IMG and a check was mailed 6 days later.
Stay away from IMG. Insuremytrip staff were very helpful and responsive but they should remove IMG from their offer lit.
avner p. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. We certainly hope that your wife has fully recovered from her injury and is doing well.

    We appreciate your feedback on the claim process with International Medical Group and have shared your experience with the company who uses your comments to better improve their service.

    Although it may have taken more than 42 days to respond, we are glad to hear that you received your check. Unfortunately, International Medical Group, as with many other travel providers, have a lengthier turnaround time during hurricane season in processing claims.

    Please feel free to call us at (800)487-4722 if you have any questions.
    Oct 12,2018
The trip included a
tour
International Medical Group iTravelInsured SE
The representative was well educated and explained the policy very well. The plan purchased was priced well and covered the risks we were concerned about while in Africa. As with all insurance this policy provided peace of mind in the event services were needed.
Timothy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot Multi-Trip International
I did not file a claim and can't really comment on anything other than the ease of using the website to purchase the plan.
Doreen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
Fortunately we did not have to make use of the plan benefits. Reason for choosing this plan is the medical coverage -- it is primary and also provides a maximum medical benefit of $ 500,000. Great coverage for a retiree on Medicare traveling outside the US.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured SE
Great piece of mind. Glad we never needed it!
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
The plan seemed like a good plan though it's difficult to give a review if you did not put in a claim.
The coverage seemed good but like all trip cancellation insurance it was very pricey.
Mary R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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