Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage. The plan also adventure sports and activities as covered reasons for emergency medical care.

To learn more, see the iTravelInsurance LX product page.

Customers rated the International Medical Group iTravelInsured LX plan
3.29 out of 5
4
ratings and reviews
75%
recommended
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Filed claim
International Medical Group iTravelInsured LX
My insurance claim was denied because my I moved to a city which was under 250 miles. I thought that clause itself was ridiculous. I mean how can one even expect me to travel 250 miles for a flight. This is the reason I hate insurance. They constantly have these ridiculous hidden clauses. The primary reason I bought this insurance was it was under category 'Cancel for any reason' . And I was denied a claim for cancellation despite having a god enough reason.
homan krishna A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for taking the time to help your fellow travelers by submitting this review.

    We understand that it is never pleasant to receive a denial for reimbursement under the Trip Cancellation coverage. However, your reason to cancel your trip must be specifically stated as a covered reason in the policy. Since your iTravelInsured LX plan specifically stated that you would be reimbursed under Trip Cancellation for "...a permanent transfer of employment of 250 miles or more...", your claim was denied after you indicated that your relocation was less than 250 miles of your original employment. Please keep in mind that you would have able to review the list of covered reasons in your plan prior to your purchase by simply clicking on the dollar amount of Trip Cancellation within your quote.

    With respect to your policy, the Cancel for Any Reason coverage, a time-sensitive coverage, was only available to you if you purchased your policy within 20 days of your Initial Trip Payment. Since you purchased this policy on 6/13/2016 and your Initial Trip Payment was made on 5/16/2016, unfortunately you were not eligible for that coverage.
    Sep 20,2016
The trip included a
tour
International Medical Group iTravelInsured LX
I purchased full coverage early enough to qualify for a Pre-existing Condition waiver, plus Cancel for any Reason. Unfortunately I could not travel as a medical condition came up just prior to travel. I notified the insurance company via email prior to the trip asking for guidance. I got a canned response with claim forms. I filled them out and even submitted a signed doctors note stating I could not travel. They say not to call for a while. A month goes by, I call to see that everything is in order. They say it will be resolved the next week and I should receive a check. I receive nothing. I call again. They are requesting documents that do not exist. You cannot produce them. My claim will not be fulfilled. I had to file a complaint the State Department of Insurance and the BBB. All this trouble over ~ $365. Avoid this company and policy if you just possibly might need to file a claim.
Robert Y. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. We are pleased to report that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.
    Aug 19,2016
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