Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage. The plan also adventure sports and activities as covered reasons for emergency medical care.

To learn more, see the iTravelInsurance LX product page.

Customers rated the International Medical Group iTravelInsured LX plan
4.50 out of 5
201
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Because of my health condition the plan gave us pease of mind to enjoy our cruise. Money well spent.
Gary J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Was happy to not have to use it; but was glad it was there if needed.
Sharon T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
We were fortunate that we did not have to use the travel insurance coverage as our trip was "event-free". But the coverage would have met our most important needs for a reasonable cost. My husband got sick and was hospitalized overseas on a previous trip, so we are very picky about what travel insurance we buy now.
Bettye B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
You need to emphasize the importance of buying policy early to waive the pre-existence clause. I forgot it this year and it cost me.

Since I didn'tuse the policy I can't comment on its satisfication.
George P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    We certainly agree that the Pre-existing Condition Waiver is of high importance in every purchase. All quotes on our website define a pre-existing condition. Your iTravelInsured LX plan defines Pre-Existing Condition Exclusion as:
    "The Company will not pay for any expense as a result of any illness, disease, or other condition during the sixty (60) day period immediately prior to the date Your coverage is effective for which You or Your Traveling Companion, Business Partner or Family Member scheduled or booked to travel with You: 1) received or received a recommendation for a test, examination, or Medical Treatment for a condition which first manifested itself, worsened or became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or 2) took or received a prescription for drugs or medicine. Item (2) of this Exclusion does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the sixty (60) day period before coverage is effective under this Policy."

    Most plans offering the Pre-existing Condition Waiver if you purchase the policy within 10 to 21 days of your Initial Trip Payment. Your plan offered the waiver if you purchased the policy prior to or on the date of your Final Payment.

    Please always remember that the best time to purchase is immediately after you make your Initial Trip Payment.
    Nov 21,2018
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We did not have to use our coverage, but happy we had it and will look at this plan again for our future travels
Igor M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Excellent coverage was provided.
Jacquita V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
In the past I was able to get 90-100% cancel for any reason coverage.
Tiwanna H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
Since I didn't place a claim, I cannot comment on how good the insurance is.
L. Roger C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured LX
Hard to review insurance if you don't have to make a claim! But it appeared to be good value for what I needed.
Michele B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
International Medical Group iTravelInsured LX
I was unsatisfied with the slow speed of processing our claim (two months) and the settlement. The company denied the airfare cost of my family of four returning home early from our Irish vacation because two of our party came down with pneumonia. They did pay for the medical and lodging costs due to an air delay, but not the cost of the additional airfare to cut our trip short, which was the bulk of our claim. I travel a lot and purchase trip insurance regularly. The one thing I purchase insurance for is hassle free coverage and timeliness. IMG fell short in both regards. This is the first time i have used IMG and it will be the last.
Richard K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 16,2018
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