Travel Insurance Reviews International Medical Group iTravelInsured LX

iTravelInsurance LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage. The plan also adventure sports and activities as covered reasons for emergency medical care.

To learn more, see the iTravelInsurance LX product page.

Customers rated the International Medical Group iTravelInsured LX plan
4.47 out of 5
174
ratings and reviews
95%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured LX
I was unsatisfied with the slow speed of processing our claim (two months) and the settlement. The company denied the airfare cost of my family of four returning home early from our Irish vacation because two of our party came down with pneumonia. They did pay for the medical and lodging costs due to an air delay, but not the cost of the additional airfare to cut our trip short, which was the bulk of our claim. I travel a lot and purchase trip insurance regularly. The one thing I purchase insurance for is hassle free coverage and timeliness. IMG fell short in both regards. This is the first time i have used IMG and it will be the last.
Richard K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing customercare@insuremytrip.com, explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 16,2018
The trip included a
tour
International Medical Group iTravelInsured LX
Had a minor medical urgent care incident but the hassle of getting all the required documentation from the Moroccan clinic to be used in filing a claim wasn't feasible - and the total cost of the service was about $45. I thought about filing anyway just to see how it would get handled, but figured it would be a waste of my time and the company's time - there are more effective things for both of us to do!
Sig S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Fortunately we did not have to make use of the plan benefits. Reason for choosing this plan is the medical coverage -- it is primary and also provides a maximum medical benefit of $ 500,000. Great coverage for a retiree on Medicare traveling outside the US.
James S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
My luggage was lost for 2 days after I arrived in Helsinki. I did not file a claim at that point but was preparing to when I received notice that the airline was delivering my bag to me. It would have been a hassle to have to take time from my trip plans to replace my items but I'm sure you would have been there for me if I needed it.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
I buy insurance as a back-up plan and am very happy that I have never had to use it. Others on my trip did have medical issues and were happy they were covered. It's just the smart thing to do unless you are independently wealthy.
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
We always use this company when we travel. Excellent coverage and peace of mind allow for a worry free journey.
Jack C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
Fantastic response with friendly, knowledgeable representatives.
Rebecca S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Don't know how to evaluate since we did not file a claim. Service seems to be competitively priced.
Gary M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured LX
Good to have insurance!
Laszlo N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured LX
The plan contained the options we wanted while traveling abroad. It was fairly priced and we felt secure knowing we had appropriate insurance. Fortunately we did not have any reason to file a claim.
Laszlo S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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