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Travel Insurance Reviews International Medical Group iTravelInsured SE

iTravelInsurance SE from International Medical Group is a single-trip comprehensive travel insurance plan which offers coverage to domestic or international travelers. Coverages offered by this plan include trip cancellation, trip interruption, missed trip connection, and travel delay benefits.

To learn more, see the iTravelInsurance SE product page.

Customers rated the International Medical Group iTravelInsured SE plan
4.51 out of 5
2,248
ratings and reviews
94%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured SE
I chose this plan for 2 reasons. First, last year my husband and I took a trip to Jordan, Egypt and Dubai and contacted Covid while on our Nile River Cruise we think because we tested positive upon arrival in Dubai and had to quarantine in our hotel for 10 days. I had a policy then with IMG who paid the claim fairly and promptly in just 4 weeks. We had a supplemental policy through Emirates Airline and they took 9 months to process the claim for the balance. Secondly, this policy that we purchased covered medical expenses as the primary insurance so if anything did happen, we wouldn't have to file first with our US based insurance companies, only to have them deny the claim and then refile with IMG. Unlike another policy I reviewed with Insure my trip, IMG would have been primary making it far easier to process a medical claim. I have had to process a small doctor visit claim in the past from getting sick while on a cruise and had to file first with Blue Cross, who denied it, and then filed again with the insurance company that entire process took 3 months. Having IMG become primary was a feature that I liked and valued even though I did not need to use it this trip.
Nancy D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Myn insurance coverage was only for airfare. I had to cancel our trip because of medical issues and made the claim in plenty of time. The claim process was onerous and the actual remimbursement ($900) after I provided ALL required documentation , took inordinately long.
Allan R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I had no issues so can’t address any medical or otherwise issues.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Good coverage
Henrietta V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Everything went well. No claims.
Karina V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
i had lost baggage from tacloba, phillipnes to manila, philipines, i tried to file a claim for baggage location
or reembursement but i was then informed of receipts needed, place of purchase and price, which these conditions i was not informed of prior to purchase, which is very concerning when this is the reason for purchasing insurance, so i have no chance of baggage recovery, the money you spend with this company is useless for, warning keep your money, this company has bogus claims of offering any assistance to anyone
john r. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Didn’t use it, but felt safe knowing we had the protection.
Bonita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Travel insurance is for peace of mind if their are any unforseen issues.
Mary H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Didn't need to use the insurance so can't comment on the claims process or results. Thought the coverage was comprehensive and reasonably priced.
Karen K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I purchased the insurance on December 22, 2021, and the Templeton Tours cancelled the trip the first week of January, 2022. When the trip was re-scheduled, the insurance company re-instated my coverage with no increase in price. Very pleased with the company.
Harriet W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Please see the response below from IMG iTravelInsured:

    "We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact."
    Apr 21,2022
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